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I have received an e-mail from Candy Crush Soda Saga Customer Care with a ticket number and I have not received any answer nor an alternative to solve my problem. Yesterday, I was on the 96 level and decided to save my progress by linking my account with facebook, but by doing so the game got frozen and closed. As I opened…
I was playing the fish tournament this morning on my galaxy s5 and I stopped for about 45 minutes. When I went back to it, it says it's closed but the tournament doesn't end until Sunday night. It did the same thing on Tuesday.
I'm so tired of the timer levels..why does the timer have to keep going as it takes forever and a day if you even have 1 wrapper for example or other things falling down...especially when u give 25 seconds to complete a level and you take 10 seconds away... and when the timer reaches 0 doesn't matter how many extra seconds…
After re installing game I lost Striped candies, Wrapped candies, Fish, Color bombs, Coloring candies...All this candy that I earned by playing different competition...How to recover that special candies..?
This has happened to both my devices. The fishing tournament opens. Then as soon as I am in first place, it closes.
I have a King-account connected to my email address and I thought by logging into the newly installed game my reached levels (over 400...) would be there, but unfortunately it starts from 1 :( Is there any way to get back to the level I was before the re-installation? This happened on Sunday 11th Sept 2016.
My payment method is thru my telcom service provider (Bill my Account) which states that it already expired. Have the update button but after agreeing to the terms and conditions it will NOT update and will just return to the update page. I have changed my telcom number/account.
have completed level 2015 when will new ones be released please, as love this game, hopefully they are in the pipeline, and will be released soon.. Thank you for your time
After buying new phone an downloading the app I logged on with my Facebook account like aways an all my 9colored balls 1yellow gel ball an 2 fishes were gone please help it took long nights building them up thanks
My boosters show on facebook but the ones on my phone disappeared. I payed for them and I would like them back Please.
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