I have just purchased the May special, but never received my free lives or lollipops, what do I do?

beabea

I got the same problem, only got the gold bars but not the unlimited lives and boosters. emailed customer care but no answers.

Mary_T

Same here! Just purchased the Big May Sale and only received the gold bars.  No unlimited lives, regular lollipops or the striped lollipops. Sent an email to King with no response.

brianlee

Same here, I was set on going for 2 hours but no unlimited lives or lollipops.

MarkHawk

Hi brianlee, Mary T, beabea, Sue Johnson, Tasha, Christie31, anniedebrake and amandam425;

Sorry to hear you did not receive your unlimited lives and boosters in the May offer. Thanks for getting back to us with the requested details so we can solve this matter.

Sherry_Xiao

same here....with so many people having the same problems...can you solve this asap? its been 2 days i have bought the package...no unlimited life and no lollipops...

Sherry_Xiao

i didnt get the package too!

Calvin610

Mine was for regular candy crush saga. I did not receive the package either. Game closed immediately after making the purchase.

BTO3322

I had the same problem last night

merchel

I have this problem too. I purchased 3 times! I paid 1.98 x 3! I received 60 of the gold bars but not the lolly pops and striped lollipops. Also I only received the unlimited live once instead of three times. Please assist 

Laura81

I have the same problem purchased may deal but only received the gold bars nothing else.