Games/ Candy Crush Soda Saga/ Support
🐣 Sodavenger Hunt! Participate HERE
🌟 Beat the level HERE
💪 Spring Gif Battle!HERE
🎯 Spring Soda Games - Archery! HERE
👋 New in the Community? Say Hi HERE!

Finished a fishing tournament in 3rd place but didn't receive any bonuses

Rosanagh_BrownRosanagh_Brown Posts: 2
in Support

I have just finished a fishing tournament on Candy Crush Soda Saga, and I came 3rd place. But, I didn't receive any bonuses as it said it would. The tournament has just disappeared and I have nothing now. Does anyone know what has happened?

Flag · Helpful Woah! Sweet Love Haha
Prev1345

Answers

  • Claire-5Claire-5 Posts: 1

    Hi,

    Thank you for reporting this. We are currently investigating the issue.

    Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.

    Thanks.

    - Mark, Team King Care

    How can we take a screenshot when the tournament finished over an hour ago and has disappeared from play ...?
    Flag · Helpful Woah! Sweet Love Haha

  • Hey! Would you like to give us your opinion?

  • Rosanagh_BrownRosanagh_Brown Posts: 2

    Hi,

    Thank you for reporting this. We are currently investigating the issue.

    Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.

    Thanks.

    - Mark, Team King Care

    I can't send a screenshot as the tournament window has gone from the screen. You can't get onto it anyway. At the end of the tournament I was placed 3rd with around 381 fish. After the timer went, the box disappeared.
    Flag · Helpful Woah! Sweet Love Haha
  • Keith_EvaKeith_Eva Posts: 1

    Hi,

    Thank you for reporting this. We are currently investigating the issue.

    Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.

    Thanks.

    - Mark, Team King Care

    I cant get a screen shot as it has now disappeared. I was in. First place with 1010 fish and second was around 500. Played this all morning and now really annoyed!
    Flag · Helpful Woah! Sweet Love Haha
  • BrycemarketingBrycemarketing Posts: 5

    Hi,

    Thank you for reporting this. We are currently investigating the issue.

    Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.

    Thanks.

    - Mark, Team King Care

    My wife and i both placed in the competition but we're in the same position...the contest isn't showing up anymore, how do we screen shot it? I used a lot of gold bars and candies to win...not happy :(
    Flag · Helpful Woah! Sweet Love Haha
  • Candycrush-2Candycrush-2 Posts: 2

    Hi,

    Thank you for reporting this. We are currently investigating the issue.

    Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.

    Thanks.

    - Mark, Team King Care

    I placed 1st and didn't win anything either. I didn't even get a congrats message. I had over 1900 fish.
    Flag · Helpful Woah! Sweet Love Haha
  • Candycrush-2Candycrush-2 Posts: 2

    Hi,

    Thank you for reporting this. We are currently investigating the issue.

    Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.

    Thanks.

    - Mark, Team King Care

    Also, as soon as it happened I emailed your customer care right away before coming on here and seeing everybody else was having the same issue. I've seen some people saying they got a few boosters as a prize. Looks like the majority of us didn't get anything. I played this game non stop because I had really competitive people in my tournament. I stayed in first placed for the last 30 mins of the game and blew everybody away. I would hope us 1st prize winners get more than a couple of boosters if that's what's being given out, like people are saying.
    Flag · Helpful Woah! Sweet Love Haha
  • Anna_CrenwelgeAnna_Crenwelge Posts: 1

    Hi,

    Thank you for reporting this. We are currently investigating the issue.

    Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.

    Thanks.

    - Mark, Team King Care

    Yes, what do you do if you didn't take a screen shot because you didn't expect it to just disappear? And I don't know for certain what place I was in. I was in second, but there was 10 min left and I was close, so I kept playing. I only need like 20 more fish for 1st place....but I didn't check until after the timer ended and everything was gone.
    Flag · Helpful Woah! Sweet Love Haha
  • StephenStephen Posts: 2
    edited March 2016

    Hi,

    Thank you for reporting this. We are currently investigating the issue.

    Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.

    Thanks.

    - Mark, Team King Care

    I was in first place with over 500 fish and still haven't received my prize. I didn't take a screen grab as I assumed I wouldn't need one! Mark, are you fixing this for all the people who should have received prizes?
    Flag · Helpful Woah! Sweet Love Haha
  • GarrettseverGarrettsever Posts: 4
    edited March 2016

    Hi,

    Thank you for reporting this. We are currently investigating the issue.

    Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.

    Thanks.

    - Mark, Team King Care

    Screenshot:https://onedrive.live.com/redir?resid=9EF2EFCDC3DBD261!669&authkey=!AFyiGnDxYRTXogo&v=3&ithint=photo,png
    Flag · Helpful Woah! Sweet Love Haha
  • WatchforWalkersWatchforWalkers Posts: 3

    Hi,

    Thank you for reporting this. We are currently investigating the issue.

    Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.

    Thanks.

    - Mark, Team King Care

    I actually do have a screenshot but it is not allowing me to post it here. Can I email?
    Flag · Helpful Woah! Sweet Love Haha
  • KBow22KBow22 Posts: 2

    Hi,

    Thank you for reporting this. We are currently investigating the issue.

    Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.

    Thanks.

    - Mark, Team King Care

    I don't have a screenshotel but I did place first with over 1600 fish and nothing happened.
    Flag · Helpful Woah! Sweet Love Haha
  • GarrettseverGarrettsever Posts: 4

    Hi,

    Thank you for reporting this. We are currently investigating the issue.

    Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.

    Thanks.

    - Mark, Team King Care

    https://onedrive.live.com/redir?resid=9EF2EFCDC3DBD261!669&authkey=!AFyiGnDxYRTXogo&v=3&ithint=photo,png
    Flag · Helpful Woah! Sweet Love Haha
  • LleaheyLleahey Posts: 1

    Hi,

    Thank you for reporting this. We are currently investigating the issue.

    Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.

    Thanks.

    - Mark, Team King Care

    No screenshot, considering the tournament ended, but I was in 1st place with 900 fish! No notifications or praises were awarded.
    Flag · Helpful Woah! Sweet Love Haha
  • Audrey_JohnsonAudrey_Johnson Posts: 1

    Hi,

    Thank you for reporting this. We are currently investigating the issue.

    Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.

    Thanks.

    - Mark, Team King Care

    This comment box won't let me share a screen shot
    Flag · Helpful Woah! Sweet Love Haha
  • Matheus_FilipeMatheus_Filipe Posts: 4

    Hi,

    Thank you for reporting this. We are currently investigating the issue.

    Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.

    Thanks.

    - Mark, Team King Care

    I dint have screenshot, u told for see this post, i did finishi and got 6 boost candy, irs that the first place win? I been playing a lot, not fair.
    Flag · Helpful Woah! Sweet Love Haha
Sign In or Register to comment.