Soda Candy Crush screen will not rotate (This is intended)!

_Elsa_

@rmpmap, after you play the level and it comes back does it remain in portrait mode or does it eventually go back to handscape?  The more information that you all give me the better I can tag the manager to elevate it to the studio.

rmpmap

No it goes back to portrait mode 

_Elsa_

So once you get the portrait mode it stays that way?  Please give it a few hours and write back here to let me know if it's still staying that way.

rmpmap

Still not working right. Loads portrait. Select level and play and it loads landscape.  Finish level or quit level it goes back to portrait. 

_Elsa_

What happens ic you move the iPad like rotating it.  That is one thing that I don’t like about my iPad.  It rotates too easily so maybe it’s not the game but the device.

clesr one thing up for me please.  Are you looking to play portrait and it rotates to landscape.  Or is it the opposite?

rmpmap

My rotation lock is on.  Always is. It’s not my device.  Started with last update yesterday.  iPad software is up to date.  I’ll go back to what I already said.  I want to play landscape. I load the app and it is landscape.  I click play and the screen turns to portrait on the level select screen.  I choose the level and it turns back to landscape. Landscape is what I want but I can’t see the level select screen in landscape.  Something is wrong with you last update.  

Yeal_1971

It says no internet 

Yeal_1971

It says no internet 

_Elsa_

Thanks @rmpmap I apologize because I misunderstood.  Now I get it.  I will tag @QueenB who is the community moderator.  Perhaps she will gave a solution for you.  She should be notified when she is back in the office on Monday.

rmpmap

Thank you