nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Get help for your Soda game here!
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Soda Corner
This is were you can talk about fun Soda and off-topic related things with other Soda Players!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Back to the Beginning!

BevBub

I was on level 1276 then when I went to play the next day it brought me all the way back to the beginning! I tried rebooting, but to no avail.

Find more posts tagged with

Want to reply?

Accepted answers

All comments

Creative_Elsa

Thanks for tagging me @Crimson_Dawn. Hi @BevBub, we can help you get your progress back. Unfortunately, when you don't play the games through Facebook or the Kingdom you can lose your progress any time. They save it on their servers. I prefer playing through the Kingdom. Not sure if you are on mobile or computer. Below are links on how to create a Kingdom account.

. Please follow the steps on here: https://community.king.com/en/candy-crush-saga/discussion/250549/superstar-information-post-creating-a-kingdom-account-browser-with-images/p1?new=1

Once you have this account, you will need to get your user ID # and you can follow the steps on this link.

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest

Once you have the number, please complete the contact form from this link: https://soporto.king.com/contact

They can manually go into your new account and get you back to where you were. It might take a couple of days before you get a response so please be patient. You should get an email with a ticket number on it. Please make sure to use this topic and subtopic when completing the form.

If you need help with anything, don't hesitate to tag us for further help. And I'm a bit late but welcome to our community! You're going to love it here. We also have contests going on all the King games and you can check them out by following this link:

https://community.king.com/en/blog/categories/competitions

Crimson_Dawn

@BevBub, that makes it a little trickier. Sorry, @Elsa, but I need your help!

BevBub

No, I did not.

unknown

This content has been removed.

Crimson_Dawn

Hello, @BevBub! Did you have your game synced to a Facebook or Kingdom account?