Disappearing Events & Extra features on W10! FIXED!

wizarddeby

I am connected to the internet, but my games say no connection

NhWendy

Like Andy, I am playing on Windows 10 with the latest updates installed.  I have lost my full Piggy Bank, Soda Squad, Race, and Mr Toffee for the past 3 or 4 days.  It is as if my game doesn't know I am connected to the Internet.  However, I CAN play King of the Hill.  I can (but did not) buy additional gold bars.
I have disconnected and reconnected to the internet numerous times, both when the game is loaded and when it is not loaded.
I just received a message that my Team has made a line or column.  But I cannot collect my reward.

HELP

button0428

same problems here.  totally ruining the game.

JeanineW

How do I fix this, the other person still has race piggy bank and everything else on this computer but I don't

BEVSUM

I lost everything too. I emailed support but they said to go to the community..Obviously nobody who is in charge knows anything

sharkeymw

I'm having the exact same issue and it's been going on for the past two days.  I noticed that the last game update was the same day that the problems started, and it's definitely ruining the game.  I'm to the point I'm ready to stop playing.  I've completely restarted my system, everything, but nothing helps.  Does anyone have a solution??

Jayne64

I have the same problem. Have cleared the cache. Restarted my system but problem persists.  It started late on 21st Feb.

dimore

I'm playing Candy Crush Soda on Windows 10. I lost the piggy bank, the bullion, the soda team and Mr toffee. How can I get them back? Thank you

venush85

I've been updated my phon I've lost my leveles and my game is reset ,

dimore

I have already closed and reopened the game, but nothing has changed..., how should I do to update the game? Thank you