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Update on the Bubblegum Hill

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Answers

  • mwehmweh Posts: 1 Newbie

    Hi, can you tell me why I don’t get the bubblegum hill? My wife is playing on a different device and she gets it. Best regards.

  • Hey! Would you like to give us your opinion?

  • Diamond LimDiamond Lim Posts: 34,520 Game Expert

    Welcome to Sweet King Community! 👑

    You can see Community Team answer that I hope you can understand to read it :

    Why don't I have a new challenge but my friend does?

    If you don't have a challenge but your friend does, don't worry - you won't be missing out.

    At King, we are constantly looking for ways to make our games more fun, interactive and challenging. Whenever we create a new feature, we always like to test it with a small group of players first, to make sure that they like it as much as we do. To do this we always have a randomly selected group of players test the feature and, based on their feedback, decide whether it's something we want to roll out to all our players or not.  

    Once the testing has taken place, we'll roll it out so more people can play it. However, due to the huge community of our players whom we love, we sometimes have to split it up to make it manageable and accessible. Millions of players in an event at any time is a lot of work, so we split it up into groups so we can keep it running and you have a better chance of accessing it.

    We appreciate it may be frustrating if your friends have a feature that you don't, but it's highly likely you'll be getting it very soon and bear in mind that when you do have an event or challenge, it's possible your friends won't have it this time.  

    Keep an eye out for the latest updates to the game to ensure you benefit from all the new levels and features that we release on a regular basis. 

    If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

    Have a sodalicious day! 🥤


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  • Freddy_FalknerFreddy_Falkner Posts: 42,304 Game Expert

    @mweh Hi and welcome, BGH is a bonus feature and is not available to everyone. It is given to groups of randomly selected people so this just means your not in that group at present but you could be again in the future.

    To make sure you are getting the features available to you regularly check your game is up to date and also if playing via a internet browser clear your cache, log out and restart your device , then log back in. This will ensure you getting the best from the game

    Thank you

  • aijaziqbalaijaziqbal Posts: 7,395 Game Expert

    Hi and welcome to the community.

    BGH is still in test phase. And is only provided to a selection of small group of players randomly by the system. It is not available to everyone (including me).

    Studios are monitoring its progress and once satisfied may be launched on bigger scale. But all the bonus features are like this. They may appear, disappear or simply be replaced any time.

    Always keep your game up to date and hopefully you will get this feature.

    Thanks.

  • YoscaYosca Posts: 2,613 Game Expert

    Hello everyone. We had a lot of issues with BGH and the Studio decided to take BGH away temporarily. Right now, a small group of players has BGH back to test. I hope we all get it back soon 🙏🏻


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  • DieOmimiDieOmimi Posts: 8,798 Legend

    Hello Together, I just went into my game briefly to see if I needed to do anything or if another player worked a tile at Mr. Toffee. Suddenly the chewing gum mound appeared and I could even play it.

    Finally, after over 9 months! It was probably a long birth...

    However, he has a time schedule, he is only with me for 13 hours.


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  • ElenaVoronaElenaVorona Posts: 430 Level 3

    ipete, until you change the gadget, you won't get anything.

    Sorry for being blunt.

    I had the same story with a tablet. He hasn't accepted anything new for many months. I log into the game on my tablet 1-2 times a month. Just out of curiosity. Nothing changes there. Empty.

  • YoscaYosca Posts: 2,613 Game Expert

    But @ElenaVorona I always had BGH on my iPad. Since the glitches and BGH was taken away from everyone, I haven’t got it back. I do think it’s a random group of players... but also noticed many players have BGH, regarding the screenshots in another thread...


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  • ipeteipete Posts: 1,887 Legend

    thank you. i know you are trying to help.❤️ i tried diff devices already...PC , tablet, and mobile devices. nothing change for me. i think it has to do with my profile. what might change (i think) is to stop playing for extended of time...like 3-4 months. But i don't want to do that yet.

    No BGH 🔪 💔

  • ellen69ellen69 Posts: 61 Level 3

    Just start with a new account, within 2 months on level 2500 and I have BGH😂😂😂

    We Will never receive BGH again, all the talkie talkie about group A and B😡

  • ElenaVoronaElenaVorona Posts: 430 Level 3

    I'm curious.

    How many features that have been tested for months, six months, a year have become available to all CCSS players?

    Are there statistics for a year, for example?

    Without city rebuilding and summer vacations.

  • Origins7_DaleOrigins7_Dale Posts: 1,888 Game Expert


    Hi @Lola_Pop @Yosca @ipete,


    Well, it finally came back.


    "Bubblegum hill" (BGH)! *Showed Up On Level 5111 On 7/3/2020 briefly, then gone! *Has not returned yet!

    • *Got "Bubblegum hill" (BGH) back on Tues. 10/20/2020, for 12h 0m! *On Level 5741 now!



    "From CM @Lola_Pop *Update 27th August: King Chewy aka the Bubblegum Troll is back in town! The Studio is still monitoring the feature. It will be in your devices now from Monday 8.30am CET to Thursday 8am CET"


    Got "The Noble and Royal Path!" on 10/19/2020! *14d 0h! *Do 6 Stars for "Free Rewards"!


    • Got Bubblegum hill (BGH) back on Tues. 10-20-2020, for 12h 0m! - Level 5741 - Candy Crush Soda Saga


    • Bubblegum hill - Internal Screenshot - Candy Crush Soda Saga


    I am on "Win 10 Pro PC - Desktop App".

    Think I also saw screenshots from both @Sofia1992 & @Werner_Cichy some time ago with "BGH". Not sure what device Sofia uses, Werner uses both Win 10 & Android.

    Testing btw, is not so much about the players, it is mostly about "Devices". But because of different configurations, can take awhile, along with the virus causing skelton crews to work on the issues.

    Anyway, too tired to play now. In fact, forgot how to play. (hehe)

    Might want to ask both @Sofia1992 & @Werner_Cichy how it played on their devices.


    Cyas Origins7 Dale, 😀

    10/20/2020


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  • ipeteipete Posts: 1,887 Legend

    @Origins7_Dale why are you showing those screenshots? you are killing me. they make me cry😭

    No BGH 🔪 💔

  • YoscaYosca Posts: 2,613 Game Expert

    Oh my, I got BGH too! It’s for 11 hours but I am glad. @ipete please keep trying whole day/night log out/in the game, maybe you get it too! I saw in this thread others saying BGH was back for some hours so I kept on checking 😬. After the post of @Origins7_Dale I checked again and there it was! I hope so you get it too! 🧡


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  • ipeteipete Posts: 1,887 Legend

    Thank you Thank you Thank you...I'll try this evening. you guys are the best! (not the king)

    No BGH 🔪 💔

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