Share news, updates, or anything Soda-related you'd love to chat about!
Need help with the Soda? Ask your question or check for answers here.
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Got a feature idea? Share your thoughts to help make Soda even better!
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
As per 11th of June 2021 all we can tell you is that you will be only receiving BGH as a side event with the monthly Seasons ( like Springtime Mystery or Harmony Season)
That is weird 🤔 I was able to win about 3-4 times before the game locks me out. About gold, sometimes it takes awhile before it shows up ( up to 2 days for me)
Hey @jentee71 a lot of players haven't had it from a very long time. This was the CM Lola_pop last update about BGH-
Hello Bubblegum Hill Climbers!
So, latest news from the Soda team is that Bubblegum Hill will NOT be available this weekend for most of our players; there are tests going on, so that some players may have the event though.
Thanks for your patience. 🙏
Hi and Welcome to our Community
Make sure Check app update - Log out game - Restart Device - Open game and Log in.
Also please check this post
Thank you
Hi @oritehud, welcome to the Community!
ℹ️ Some Players have reported that some rewards haven't been delivered lately. Be assured that the Studio Team is looking into this & more information will be posted HERE as soon as we get it.
This is what we know so far ⬇️
Welcome to the Community @oritehud This week the studio has started more tests on BGH and therefore he will not be available for a large group of players. We don’t know how long the tests will take. You can be updated in this thread Update BGH. Thank you 🙂
We've just been informed new tests are starting this week- that means the Bubblegum Hill will not be available for a large group of players for the next weeks, and the test group will possibly be reshuffled.
We don't know for now how long it will take, but we know the Studio team's goal is to make the Hill even sweeter (and stickier?) so I'm sure it will be worth it!
Hello again Amber, badges do nothing to the game. They are just for the community. You can explore the community when you are not busy playing games.🤣🤣🤣
Welcome to Sweet King Community! 👑
Sorry to hear about your question! 😔
You can see Lola Pop the Community Manager answer to all of Soda Players that I hope you can understand to read it :
Update 27th August: King Chewy aka the Bubblegum Troll is back in town! The Studio is still monitoring the feature. It will be in your devices now from Monday 8.30am CET to Thursday 8am CET
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a sodalicious day! 🥤
@aimso2020 Well now BGH has been shifted to weekdays Monday to Thursday instead of weekends. I had it on Monday for 2hrs and Thursday for 2 hrs. I guess the change in the number of hours, or the change from using lives to energy or change in days is so that all the players could get access to it. But unfortunately, there are still a lot of players who don't have BGH 😐
Did u check if u had it on any of the weekday?
Hi and welcome to the community.
Bubble gum hill is still in testing mode. Thats why not available to all and Studios are still monitoring its progress. You may try following basic troubleshooting tips by.
Log out, Update your game application, Restart your device, If you are playing through browser please clear cache / history and Log in again to see if it helps you.
Thanks and have a nice day ahead.😀
No, I don't have any problem with BGH because I don't have BGH 😅. But about the internet connection, please check to see if your game is up to date.
@Sunny11 Hi and welcome, Bubblegum Hill is being tested by a very small group of players at the moment as they are trying to see if it has any problems. The game team will be monitoring how it is performing before releasing it again. You will have to be patient and hopefully BGH will return very soon
Hope this helps
Hi @sarma_palash123 . Welcome to our Community
Sorry for the inconvenience
The game is being tested by some very lucky players- it's a tiny group for now; if everything is ok, Bubblegum Hill will be back soon!
For more Info here 👇️
Welcome @CastleBooBoo
There were issues with BGH and the Studio is testing with a small group players. So last weekend you were part of the testing group. The tests are still going on so you can be updated when BGH comes back in the main thread HERE
Hi @jugsjane Welcome to the Community,
Bubblegum Hill has been reported for Problems recently by Players. Thus, it is being tested for Improvement.
Some Players might get it as event and mostly it is not available for some weeks due to testing reasons.
You can get information about if it will be available for the Week or not here-
https://community.king.com/en/candy-crush-soda-saga/discussion/295531/update-on-the-bubblegum-hill/p1
Hello everyone. Too bad, there are still problems so we won’t get BGH for a while. If you want to be updated, check the main thread Update Bubblegum Hill.
Event is for random selected group and it may rotate among group ... and sometimes new events is on the way to replace old events ...
I'm very upset too. I woke up this morning thinking I'd get to play this whole weekend and NOTHING!!! I don't even feel like playing the game. Bring it back!!!
Hello @Mutanu Hearty Welcome to our wonderful King Community 🤗
I am sure you are talking about Candy Soda game, right!
If so, the Bubble Gum Hill appears only on the weekends. He comes on Friday late evening and goes back on late Sundays.
Those are the normal timings he comes in to our games to help us earn few extra boosters. So, you do not have to worry at all that you do not have him in your game on weekdays.
Does this makes sense?
Can all the players say there level and id they have it or not?
maybe we can investigate ourselves how “the groups” has been defined?😈
Level 5233 here..testing for weeks and in groups placed is not so common in this industry where they have to make money. I think that high level players are excluded from the BGH
starting from level 1 it is available for me as well.
Schon wieder kein BGH.
Well to me I don’t know how it goes testing new groups or me not being in that account
but I also in my opinion understand being in a very high level of 5201i should be in that so called testing group that had been going on for weeks
dont want to sound negative but been waiting far too long now
Dear @renamifsud2 ,
every account is placed in a group- the one you are on your correct level may be placed in a control group without Bubblegum Hill, the new one may be in a group with the event.
@ellen69 , I can see your point, but the procedure, called A/B testing, is very common in the industry.
I played a new level
i log out and log in again
but no bgh
then you log out and press play not played before so that means you play from level one
and voila there is bghn
why
all tried @Lola_Pop it just not released to all players again. From March only once! Can you ask the studio to give a correct explanation and not be satisfied if testing etc..because customers deserve an answer and fair play. That features are available for every player and not for a select group
Hello again!
Yep, the Troll is back. I'm sorry to hear some of you haven't got it this week either😥
Have you guys tried the "log out and back in, and play a level"- trick?
Nothing for me again.
It’s shameful from King to give it to a certain group again..and no excuses of testing etc. They just do it on purpose. I bet ..will never get it again after my complaining here.😂
No don’t have it ☹️
i JUST got BGH, and thought , like last time, it works on the "Energy"............ AND IT ATE MY LIFE!??!?!?!?!? If the troll eats my lives, I won't be playing it!! Pleaaaaaase don't let it........
Ok
thank you
let’s hope will get it
Nop 👎
I have no bgh
does anyone has it please
@Lola_Pop app is to date an I always play online. My only event now is Kimmie. Can we expect the BGH today?
Hello @jlynnb23 and @ellen69 !
Please make sure you play online and your app is updated, that's the way to ensure you get the events if you have been chosen to play them. I hope that helps.
@deb0407 , new levels are out now.
@jlynnb23 same here, since March ones!
don’t know what we did that they placed us in the “bad group” or whatever fancy name lolapop gives it
@Lola_Pop Should I even hold my breath to EVER get Bubblegum Hill back? I've had it once since March and apparently now I am in the "bad group" who doesn't receive it. It is such a disappointment to open the game yet another weekend and see i still don't have it.
It's shameful the way some players are being treated...
Hello @deb0407 !
Did you try to update your app manually last week? 🤔
New here? Sign in or create an account to join the fun.
You are right
if you are not careful it tricks you to grab you 50 bars
Would have been helpful yesterday, but thanks😉 I will try that next weekend
No good to start from level one as you will not have your accumulated boosters on your old account
😠😠😠😠😠😠😠😠😠😠😠😠
👎👎👎👎👎👎👎👎👎👎👎👎
😬😬😬😬😬😬😬😬😬😬😬😬
There are many events that have been lost for a long time, especially those that are related to time and allow open time. Also, a gift tree event
@Lola_Pop
Why hasn’t any new levels been released?
@deb0407 New levels are released on Friday.
On my app, the last level is the 5230th.
Maybe, in few hours, you will have new levels.
I don't ask anymore for BGH because I understood that I'm not on the "good" group.
@Tris
I never received any updates last Friday
hello….Im wanting to Bake in the bakery,however it always says “Bakery opening soon”……This has been non stop for the past few weeks now…
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
my game will not load. It gets to a certain point and just stops. Please help.
why does my screen keep freezing up? It is annoying and I am ready to delete playing
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…
![Photo of [Deleted User]](https://us.v-cdn.net/6030983/uploads/defaultavatar/nV0OJG1B2U0C4.jpg)
