Lollipop Hammer rewards not received for winning Bubblegum Hill- UNDER INVESTIGATION

Yaz_Milani

@PummyRaj

Hi and thank you for your kind words. I am well. I hope you and your dear ones are also well.

I do receive the hour of lives plus whatever gold accumulates. Just no lollipops. This is exactly what happened to me just now. Here is the screen shot.

Thank you.

Freddy_

@Yaz_Milani Please see post below may explain your problem

https://community.king.com/en/candy-crush-soda-saga/discussion/262633/no-connection-to-internet-reported

[Deleted User]

Sorry for not getting your boosters. But this is the same problem why they took it out months ago. I hope they will find a quick fix.

Virginiam

I did not get my Lollipop prize after winning the Bubblegum Hill 3 times. How can I get my 18 Lollipop?

Karibnj425

Freddy_

@Karibnj425 Hi and welcome , sorry to here you have not received you reward. can you check game is up to date and log out and restart your device. Then log back in and see if your rewards appear. If not please contact customer support from your game and explain your issue. and hopefully they will help you resolve this

Thanks

Freddy_

@Virginiam Hi and welcome , sorry to here you have not received you reward. can you check game is up to date and log out and restart your device. Then log back in and see if your rewards appear. If not please contact customer support from your game and explain your issue. and hopefully they will help you resolve this

Thanks

Unknown

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Karibnj425

No I haven't received any rewards.

[Deleted User]

Sorry for not getting your boosters. There are other players complained the same thing. I haven't seen a solution from the experts yet.