Why does the game only give me one life when 5 of my friends gave my lives

mz_kee

Where are my life’s going. It will say I have 5 from friends but only get 1???

Sandra_Krebs

not me I am still only getting one live from 5 friends who sent a live

[Deleted User]

This is a known problem. Many players have complained. There is a thread dedicated for this issue. The studio is looking into it. Hopefully there will be fix by next weekend. Go to support section and you will see the thread. You can go there and get updates.

beania

I am also having trouble receiving 5 lives from friends I am only receiving 1 when do you

Think is issue will be fixed

aijaziqbal

https://community.king.com/en/candy-crush-soda-saga/discussion/308726/not-receiving-5-lives

Hi and welcome to the community.

The issue has been reported to the King studios and we are hoping soon we will have some input about this issue from our game team. Please have patience with us and keep checking the main link on this issue as below.

https://community.king.com/en/candy-crush-soda-saga/discussion/308130/why-does-the-game-only-give-me-one-life-when-5-of-my-friends-gave-my-lives

aijaziqbal

https://community.king.com/en/candy-crush-soda-saga/discussion/308721/why-am-i-only-receiving-1-life-when-it-says-i-have-5-from-friends

Hi and welcome to the community.

The issue has been reported to the King studios and we are hoping soon we will have some input about this issue from our game team. Please have patience with us and keep checking the main link on this issue as below.

https://community.king.com/en/candy-crush-soda-saga/discussion/308130/why-does-the-game-only-give-me-one-life-when-5-of-my-friends-gave-my-lives

[Deleted User]

This is a known problem. The studio is working hard to fix it. You can check the main thread at support section to get updates.

aijaziqbal

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/986350#Comment_986350

Hi and welcome to the community.

The issue has been reported and game team is working on it. Please follow the below main link for any updates on this issue.

https://community.king.com/en/candy-crush-soda-saga/discussion/308130/why-does-the-game-only-give-me-one-life-when-5-of-my-friends-gave-my-lives

MissItaly1954

Check to see if your game needs updated. Mine did after that it's been working for me.

Lola_Pop

Hello my dear Soda crushers!!

The Studio has informed us they've found a fix for this- as @MissItaly1954 says, please update your apps if you're playing on a mobile device, and it should work fine now. If you play on a PC through Facebook, you may still have to wait a bit, but it should be solved in the next hours.

Please accept our apologies for the inconveniences 🙏