Why is my game not connecting to the server

angrycandy

Hopefully this all gets resolved soon! I logged out and back in, (didn't uninstall) and all of my boosters were gone, but thankfully they returned the next time I loaded the game.

Bricorn

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1435534#Comment_1435534

Thanks, but as this affects BGH, Mr Toffee and Bake a Cake, on Windows 10 AND Android 11, I don't see how the issue can be at my end. This is a server issue. Have they tried turning it off and back on?

Pitty_Kitty

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1436058#Comment_1436058

I did not say the issue is at your end. I just said clearing cache does help with dealing with the problem temporarily. And it doesn't cost you as I thought your first comment implied. That was my point 😀

I even said I'm affected myself by this issue as many others. So yes,I also agree the game studio should find a solution. Infos about this have been passed on but currently we have no news about this issue from the game studio. We can only resort to troubleshooting to make the game work in the meantime 😀

Bricorn

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1436079#Comment_1436079

Thanks, good explanation.

Pitty_Kitty

Update on server connection issue

this issue has been reported to the Game Studio and they're looking into it. CM said it should be fixed soon.

Thank you for your attention 😀

@EileenL @Butterly @angrycandy @Bricorn

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Greymane

Ok cool cool🤦🏽

ElenaVorona

Guys, I've been on the forum for almost a year. And I read the same thing every day.

And for all problems there are usually standard answers: log out, wait, log into your account, close the game, wait, open the game, turn off the device, wait, turn on the device, complete the level, press different buttons, and so on ...

Dear developers.

Do you think that if in CS or Dota2 the developers gave the same instructions to the players every day, then these games would be so popular?

Lady_Sarina

G'Day @Pitty_Kitty and @Bricorn

Thanks for the tag but I think you guyz are doing a great job discussing this together, I'm not sure I could add anything useful lol Keep up the good work!!

It can be really frustrating when these things happen and you feel like you hear the same answers over again. But you guyz are communicating really well about it :0)

DeepshikhaSharan

@Pitty_Kitty You don't need to tag everyone! Those interested can find discussions of help themselves mostl

Pitty_Kitty

@channie8 @DeepshikhaSharan

Sorry for the tag. I know you probably aren't afftected by this problem but currently many, many players are. Since I have no way to contact them all I preferred to use the tag list, instead of tagging just the 3 players who commented here. And LadyRaffie asked us to inform you. So if you guys happen to browse around Soda Community and see other players asking about this problem in the coming days, in this way you know this is CM's update on the topic.

Don't worry @DeepshikhaSharan I usually tag only the few player affected.