⚠️ Ongoing issue: Bake a Cake - the game freezes after I collect my prize

pattygillham

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2428983#Comment_2428983

Ok thanks I couldn't find a post about it and one of my teams baked a piece of cake. At least is says he did in the chat. Was hoping I could find out how to fix it.

Calamity_Coyote

Yes, some people still have access. Same as on our team. It's very odd.

becks007

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2428077#Comment_2428077

こんにちは Super frustrating, i dont understand how everything else is working except this.

tbmitche2014

I keep getting This message when I try to rejoin my team bake cake but I am connected to Wi-Fi or my mobile data. Need help. I even restarted my phone.

Yosca

Hello @Moe15 @joyceneuner @tbmitche2014

There is a problem with Bake a Cake, some can’t bake a slice (like me), they see this error:

Others can bake but lose their hat and others can’t receive their rewards 😔

This issue has been around since Friday and the Studio is aware and working to find a solution. Unfortunately there is no news yet. 

Please note uninstalling and reinstalling will not solve the problem and you will lose your boosters!!

We are sorry for the inconvenience.

Yosca

Welcome to the Community @Poolana

There is a problem with Bake a Cake, some can’t bake a slice (like me), they see this error:

Others can bake but lose their hat and others can’t receive their rewards 😔

This issue has been around since Friday and the Studio is aware and working to find a solution. Unfortunately there is no news yet. 

Please note uninstalling and reinstalling will not solve the problem and you will lose your boosters!!

We are sorry for the inconvenience.

Yosca

Hello everyone

There is a problem with Bake a Cake, some can’t bake a slice (like me), they see this error:

Others can bake but lose their hat and others can’t receive their rewards 😔

This issue has been around since Friday and the Studio is aware and working to find a solution. Unfortunately there is no news yet. 

Please note uninstalling and reinstalling will not solve the problem and you will lose your boosters!!

We are sorry for the inconvenience.

Yosca

Hello everyone.

There is a problem with Bake a Cake, some can’t bake a slice (like me), they see this error:

Others can bake but lose their hat and others can’t receive their rewards 😔

This issue has been around since Friday and the Studio is aware and working to find a solution. Unfortunately there is no news yet. 

Please note uninstalling and reinstalling will not solve the problem and you will lose your boosters!!

We are sorry for the inconvenience.

Yosca

Hello everyone

Unfortunately we haven't received an update on the Bake a Cake issue yet 😕 My hope is that another Bake a Cake event won't cause any problems 🤞

Sorry for the inconvenience 🙂

FluffyDinosaur

Hi everyone!

I have decided to merge all of your reports here, so we all can easier keep track of what you report and you all can easily see any updates I post here on the error.

The studio has identified the issue and is currently working hard on releasing a fix. Once the solution is out I will let you know here! Thanks for your patience and understanding.