[Solved] McDonald’s Ad not working correctly

sandrap54

My game is doing the same thing. I’ve been playing for YEARS and I’m getting pretty irritated. Did updates, cleared cache, restarted iPad, nothing works. FIX THIS!!!!!!!!

Pitty_Kitty

Hello @game2Win and welcome to Soda community!

Please also contact King Player Support directly from Soda app to report this so the dedicated team can investigate this issue.

How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "technical & connection issues"- "thanks for reaching out"- scroll down and click "contact us". In the form please select "advert issues or reporting" and then "I experienced a bug with an advert." Explain your problem, name the malfunctioning ads and send.

I'm sorry for the inconvenience

Rhondafeb

Today when trying to get extra moves or boosters, this ad comes up that spreads far across the screen. You can’t exit out of it and have to close the app and reopen it, losing moves, boosters, and any streak you might be on.

Charlotte-4

Mine too ! 😖 frustrating! I don’t buy boosters so loosing them to this technological error makes me mad . Please King fix this !

Pitty_Kitty

Hello @Rhondafeb and @Charlotte-4 welcome to Soda community!

Please also contact King Player Support directly from Soda app to report this so the ads team can investigate this issue.

How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "technical & connection issues"- "thanks for reaching out"- scroll down and click "contact us". In the form please select "advert issues or reporting" and then "I experienced a bug with an advert." Explain your problem, name the malfunctioning ads and send.

I'm sorry for the inconvenience

Pitty_Kitty

Hello @hotmomma30 welcome to Soda community!

Please also contact King Player Support directly from Soda app to report this so the ads team can investigate this issue.

How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "technical & connection issues"- "thanks for reaching out"- scroll down and click "contact us". In the form please select "advert issues or reporting" and then "I experienced a bug with an advert." Explain your problem, name the malfunctioning ads and send.

I'm sorry for the inconvenience

Ollies

I have missed out on additional plays because the ad will not bring me back to the board i was playing. Ive also lost bakers hat because of this. Rather annoying!

simplyP

Yes, that ads is having issue. Check out comment by our mod @Pitty_Kitty in the thread below

https://community.king.com/en/candy-crush-soda-saga/discussion/434677/can-t-get-past-mcdonald-s-ad

Welshboy

Advert issues black screen not displaying Advert. Have to restart the game.

kathywilson

Same here. Getting tired of it.