[Solved] McDonald’s Ad not working correctly

Denre

You have to restart the game and you lose your progress.

janetbebop

I see others are having trouble exiting the McDonald's ad. Does anyone know how to fix this his?

janetbebop

Did anyone fi

d a solution to the McDonalds as freezing?

Rhondafeb

Please fix the McDonald’s ad. It’s cost me dearly. Lives and levels and extra help!!!! Ready to quit this game. So frustrating!!!!

Pitty_Kitty

Hello @Denre and welcome to Soda community 😀

Thanks for reaching out

Soda Studio is aware if this issue and working on it to fix it as soon as possible

I'm sorry for the inconvenience

Pitty_Kitty

Hello @janetbebop and welcome to Soda community 😀

Thanks for reaching out

Soda Studio is aware if this issue and working on it to fix it as soon as possible

I'm sorry for the inconvenience

EShirley

Pitty_Kitty

Feb 4, 2024

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2954594#Comment_2954594

Hello!

thanks for sharing. Please follow the instructions in my comment above to contact Player Support from the app as well.

I hope the developers/debuggers understand that once that defective ad catches your device, rebooting the device is the only way to get out

janetbebop

Pitty_Kitty

Feb 6, 2024

Hello @janetbebop and welcome to Soda community 😀

Thanks for reaching out

Soda Studio is aware if this issue and working on it to fix it as soon as possible

I'm sorry for the inconvenience

Thanks for at least responding. It is SO frustrating. I’m about to give up on Candy Crush. Can’t they just remove the ad from the rotation?

game2Win

This has been going on way too long. Loose progress! Fix it!!

simplyP

It had been reported to the studio (I think it was on Monday). As a big company, they are working fast as they can. You know how fast big companies can be, right? 😉🤪