[Solved] McDonald’s Ad not working correctly

leerob7

O e if the ads that McD is running messes up the game. You can’t see a way to x out of it and you end up losing your bonuses because you have to completely leave the game…. Very frustrating

simplyP

McD slogan is “I’m Lovin’ it” 😂😂😂 not so much is it 🙄

the studio knows about the issue and hopefully it will be fixed soon. I know it’s never soon enough.

kamy32

Unable to click X after watching the McDonald add to get the reward after watching( have lost the cooking hat or a round due to ad not loading for free reward). Is anyone else having this problem? Its just frustrating u can’t watch ad( isn’t centered or something)

kamy32

This is what it does. Then I have to end my game and swipe out of game and log back in.

kamy

simplyP

Yeah, it’s an ongoing problem and still not fix yet. You can follow the progress about McD ads by checking the the thread below

[In Progress] McDonald’s Ad not working correctly

mjdk60

Feb 3, 2024

I am also dealing with the problem with the McDonald’s ad. Had it numerous times today and had to quit the game each time

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Pitty_Kitty

Hello @kamy32 and welcome to Soda community!

We've been informed Game Studio is working on it. this is the latest update available.

As soon as we know the issue has been fixed we'll let you know in this thread:

[In Progress] McDonald’s Ad not working correctly

I'm sorry for the inconvenience

Pitty_Kitty

Hello @leerob7 and welcome to Soda community!

We've been informed Game Studio is working on it. this is the latest update available.

As soon as we know the issue has been fixed we'll let you know in this thread:

[In Progress] McDonald’s Ad not working correctly

I'm sorry for the inconvenience

hotmomma30

I reported that ad 2 weeks ago almost & nothing has changed it freezes & you lose your place .. & boosters

kamy32

This has been happening to me for the past week or so. I’ve lost bonuses as well. Can’t click the x when ad is finished.

EShirley

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2958841#Comment_2958841

Thank you, @Pitty_Kitty

I just had the English version of the ad play successfully. It was correctly oriented to the device, and filled the screen properly. It completes with an "X" icon on screen to exit. The company that placed the ad is Benedict LLC. I hope this helps and that the Spanish version is placed by the same company.