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As per 11th of June 2021 all we can tell you is that you will be only receiving BGH as a side event with the monthly Seasons ( like Springtime Mystery or Harmony Season)
That is weird 🤔 I was able to win about 3-4 times before the game locks me out. About gold, sometimes it takes awhile before it shows up ( up to 2 days for me)
Hey @jentee71 a lot of players haven't had it from a very long time. This was the CM Lola_pop last update about BGH-
Hello Bubblegum Hill Climbers!
So, latest news from the Soda team is that Bubblegum Hill will NOT be available this weekend for most of our players; there are tests going on, so that some players may have the event though.
Thanks for your patience. 🙏
Hi and Welcome to our Community
Make sure Check app update - Log out game - Restart Device - Open game and Log in.
Also please check this post
Thank you
Hi @oritehud, welcome to the Community!
ℹ️ Some Players have reported that some rewards haven't been delivered lately. Be assured that the Studio Team is looking into this & more information will be posted HERE as soon as we get it.
This is what we know so far ⬇️
Welcome to the Community @oritehud This week the studio has started more tests on BGH and therefore he will not be available for a large group of players. We don’t know how long the tests will take. You can be updated in this thread Update BGH. Thank you 🙂
We've just been informed new tests are starting this week- that means the Bubblegum Hill will not be available for a large group of players for the next weeks, and the test group will possibly be reshuffled.
We don't know for now how long it will take, but we know the Studio team's goal is to make the Hill even sweeter (and stickier?) so I'm sure it will be worth it!
Hello again Amber, badges do nothing to the game. They are just for the community. You can explore the community when you are not busy playing games.🤣🤣🤣
Welcome to Sweet King Community! 👑
Sorry to hear about your question! 😔
You can see Lola Pop the Community Manager answer to all of Soda Players that I hope you can understand to read it :
Update 27th August: King Chewy aka the Bubblegum Troll is back in town! The Studio is still monitoring the feature. It will be in your devices now from Monday 8.30am CET to Thursday 8am CET
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a sodalicious day! 🥤
@aimso2020 Well now BGH has been shifted to weekdays Monday to Thursday instead of weekends. I had it on Monday for 2hrs and Thursday for 2 hrs. I guess the change in the number of hours, or the change from using lives to energy or change in days is so that all the players could get access to it. But unfortunately, there are still a lot of players who don't have BGH 😐
Did u check if u had it on any of the weekday?
Hi and welcome to the community.
Bubble gum hill is still in testing mode. Thats why not available to all and Studios are still monitoring its progress. You may try following basic troubleshooting tips by.
Log out, Update your game application, Restart your device, If you are playing through browser please clear cache / history and Log in again to see if it helps you.
Thanks and have a nice day ahead.😀
No, I don't have any problem with BGH because I don't have BGH 😅. But about the internet connection, please check to see if your game is up to date.
@Sunny11 Hi and welcome, Bubblegum Hill is being tested by a very small group of players at the moment as they are trying to see if it has any problems. The game team will be monitoring how it is performing before releasing it again. You will have to be patient and hopefully BGH will return very soon
Hope this helps
Hi @sarma_palash123 . Welcome to our Community
Sorry for the inconvenience
The game is being tested by some very lucky players- it's a tiny group for now; if everything is ok, Bubblegum Hill will be back soon!
For more Info here 👇️
Welcome @CastleBooBoo
There were issues with BGH and the Studio is testing with a small group players. So last weekend you were part of the testing group. The tests are still going on so you can be updated when BGH comes back in the main thread HERE
Hi @jugsjane Welcome to the Community,
Bubblegum Hill has been reported for Problems recently by Players. Thus, it is being tested for Improvement.
Some Players might get it as event and mostly it is not available for some weeks due to testing reasons.
You can get information about if it will be available for the Week or not here-
https://community.king.com/en/candy-crush-soda-saga/discussion/295531/update-on-the-bubblegum-hill/p1
Hello everyone. Too bad, there are still problems so we won’t get BGH for a while. If you want to be updated, check the main thread Update Bubblegum Hill.
Event is for random selected group and it may rotate among group ... and sometimes new events is on the way to replace old events ...
I'm very upset too. I woke up this morning thinking I'd get to play this whole weekend and NOTHING!!! I don't even feel like playing the game. Bring it back!!!
Hello @Mutanu Hearty Welcome to our wonderful King Community 🤗
I am sure you are talking about Candy Soda game, right!
If so, the Bubble Gum Hill appears only on the weekends. He comes on Friday late evening and goes back on late Sundays.
Those are the normal timings he comes in to our games to help us earn few extra boosters. So, you do not have to worry at all that you do not have him in your game on weekdays.
Does this makes sense?
For soda saga, you might have to play one or two levels before it will sync with your game.
Crap so I would have to start over on the candy crush saga account and then again on the candy crush soda saga account ?
@ambersosweet21 Hi and welcome, Please see post below for help getting you levels restored
It is not possible to have 2 accounts merge in to one
Do you think please I can link my other email with this one? Because I’m trying to get ahead I. The weekly race and it connected to my Facebook. How Does that work?
You can follow these steps that I hope this helps :
And please how can I merge saga with my other account ? And can I play both at one with under the same account??
Hi @nanpalousa you are right. I just log out and play up to 10 levels and see NOTHING! What the....!
I tried to log in with an email and I was on that level and it logged me in as a new person and now my phone was just stolen but I’m asking if it’s possible I have a new phone can that have anything to do with it ?
I know a lot about bubblegum hill. But what level is unfair? Don't understand.
You can check this information here!
Hi can u please update me about this level? I think it’s unfair I had to start over
Logged out, deleted game, still no bgh nor the bear thing.🤷♀️
Bubblegum hill replacement event...
You're nervous...
You're torturing your players...
I changed the name of this game. "Torture game"
Managers are happy and happy you play.
😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠
Still not fair for those of us who have been playing for a long time and we dont get bgh, only newbies, I am saying GODDBYE TO ALL KING GAMES as it is not treating everyone equally
There's no way to finish the event that replaces Bubblegum Hill.
You've already made it so hard not to play?
Why don't you want us to enjoy the game?
Very frustrating...
Hello @beads24 !
I'm really sorry to hear that- the game was turned off for some time because of different improvements that had to be made. Nobody could climb the Hill.
But after some weeks, the team switched the event on again, at the end of August.
That doesn't mean that it's available for everybody I'm afraid; there is always a group of players who are not chosen to play a specific event for a while, and then the groups change. You can read more about this HERE .
I hope this clarifies the situation!
You said that in the update on August 27th that BGM is back and will be back on our devices but it definitely is not back on mine!
You can click on "Contact Us" on bottom of the page then select "Problems with my Game" and then "Prizes not received" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.
You can also see Lola Pop the Community Manager answer to all of Soda Players that I hope you can understand to read it :
I think you are right...we will never get BGH. No idea why they won't admit it. 🤷♂️ There is a new mini game Bear Brawl. I believe it is the replacement. Again I don't think we will ever see it either. 😭😡
I don't have them either. When I logged out and play as a new player on level 1, I saw BGH. Try it. It will make you MAD!
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@ambersosweet21 Hi , No just use the link provided above and you can get both your accounts restored to the correct levels you were on. just send a sperate one for each game
Okay! How about you tried these steps?
I’m really not understanding
So would I need to charge my Facebook email since my Original game is linked to my page?
Here’s my profile on Facebook my original is connected to
@ambersosweet21 Hi , not really understanding your issue you have two different games. soda and saga, can you tell us you problem for each game seperately
And since I did a level on this account can that count as a level towards my original account?
if your two accounts are diff, I don't see how your progress from one account to another. Unless it is the same account, but jus diff devices. Sweet Amber.
Sorry I’m just a bit confused because I got a new iCloud and I just found out that there are more apps than just candy crush lol so I’m excited and I want to make them all connected to my facebook
Omg is that even like possible ?
I just did 2 levels on the new app but I would love it I got credit towards my original account. U know? And I can’t figure out how :(
And omg I got a badge that’s so cool but I really love it I could merge all three to my account. Here’s my new one because I was hoping maybe if I complete 3 games or soda or saga maybe that can help raise me on my original and I was hoping I can connect everything:) Here’s the new account I made with my other
email :)
hello….Im wanting to Bake in the bakery,however it always says “Bakery opening soon”……This has been non stop for the past few weeks now…
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
my game will not load. It gets to a certain point and just stops. Please help.
why does my screen keep freezing up? It is annoying and I am ready to delete playing
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…