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I have just purchased the May special, but never received my free lives or lollipops, what do I do?

Sue_Wilson-2
Sue_Wilson-2 Posts: 1

Level 1

I purchased the May special and didn't receive my free lives or the free lollipops, how do have this resolved? Candy crush soda saga.

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Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello Sue. I will look into this for you. 

  • Rachel_Adams
    Rachel_Adams Posts: 3

    Level 1

    This has happened to me too.....

  • PepprRN
    PepprRN Posts: 1

    Level 1

    This happened to me as well.  I wrote an e-mail to King.com with no response.   Has anyone received any information or a resolution for the problem?

  • Vikki_Gerrard
    Vikki_Gerrard Posts: 1

    Level 1

    Me too give me my money back !

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Rachel, PepprRN & Vikki, thank you for letting us know, I will look into this for you. 

  • anniedebrake
    anniedebrake Posts: 1

    Level 1

    Same here, received the gold bars but no free lives or lollipops.

  • amandam425
    amandam425 Posts: 1

    Level 1

    Same here! Got the gold bars but no lives or boosters. I even went to the main game menu and hit restore purchases, but it didn't work. 

  • Christie31
    Christie31 Posts: 1

    Level 1

    I purchased the May special and same thing... Received the gold bars but not the unlimited 2 hour life or the lollipops. 

  • Tasha
    Tasha Posts: 1

    Level 1

    I also purchased the May special for $4.99 and did not receive the 2 hours of unlimited lives nor any other part of the package.

  • Sue_Johnson-3
    Sue_Johnson-3 Posts: 1

    Level 1

    Same here...got bars, not the 2 hours of unlimited lives and not sure on the boosters. 

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