Candy Crush Soda Saga not running in UAE
Answers
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I don’t know my user I’d number but my name I use on the game is sbd01 or carol nassef and no that is nor the error I’m getting it shows a unable to connect to the server on the 4 in a row I have done the update and reinstalled the game it’s on the server nd please get the server fixed I can’t do anything but play and my progress is not saving I should be on level 2826 but I’m on level 2791 on my iPad it’s on the games end not mine
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Hello!
thank you for infos. It is a known issue that is affecting other players as well. As of yesterday, when we asked community manager for updates, the problem is still being investigated by the Game Studio
Unfortunately due to this kind of problem the game is offline and is not able to connect to King servers and sync your progress. Old progress can always be retrieved but new progress is only saved locally on the device storage now which means it can be deleted if app is reinstalled, along with boosters.
Since it seems that this issue is region related, would you mind sharing which country you're playing from?
thanks
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Hi everyone!
Just wanted to let you know we're working hard on solving this issue. I'm so sorry for the inconvenience! I'm reaching out to some of you in Private Message to ask for information that might help us better investigate the issue - so if you see a private message from me, please get back to me if you can 🤗
