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Has Candy crush soda frozen
I hope so
We will forward the issue to the CM. Since it is the weekend and the office is now closed, the CM will be able to check this on Monday.
I am using my Samsung phone
I tried that but it's not working
Is your Candy crush soda game working today
Hello @Courtney1990
We don't know what's going on yet. We don't have gaming details from many other players having the same issue. This issue is not well known yet. To make a report to CM we need gaming details.
That's why we need help from you, we can't do more than this at this point.
thanks
Hello when will Candy crush soda saga get fixed I keep seeing this
When will it get fixed
When will it be fixed
Mine’s doing that too. It’s the update from yesterday I’m thinking.
Yes I see 🙂 Did you do the troubleshooting?
And I need more info from you: can you tell me what is the make and model of your phone? How to find: For Android Settings- About Phone - (for example Model number SM-695F). For iPhone Settings -General -About - (for example Model number MRY42QL/A) )
I can ask CM, but I’ll need those info and it’s important to know if you did the troubleshooting.
I play on Facebook and king account
But it says loading
Have you tried the troubleshooting as @Pitty_Kitty said?
Also can you tell me what is the make and model of your phone? ( For Android Settings- About Phone - (for example Model number SM-695F) For iPhone Settings -General -About - (for example Model number MRY42QL/A) )
And do you play via King or Facebook account?
When I play normal candy crush I can see this but when I go on Candy crush soda saga I see this
I can't see anything I am using my phone
Hello @Jfer217 Welcome to Soda Community
Have you tried to force closing the app and logging in again? I had the same board after an update, so I forced close the app, logged back in and slowly my events came back. You can also play some levels and see if your features come back.
This is all I'm getting
Hello @Courtney1990 and welcome !
I'm sorry to hear about this
Has your Candy Crush Soda app become frozen while playing a level ?
Is your app not able to load?
Which device do you use? (make and model)
did you check troubleshooting steps?
Check out this guide
let me know
Stop working
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I'm having exactly the same problem. The game was working this morning but now freezes on loading page. I'm using a Samsung Galaxy A53. I've followed "all" the troubleshooting tips including clearing cache, clearing data, restarted phone, uninstalled and re-installed game. My connection is great, all my other games work including another king game but not this one.It's still stuck on same loading page. Help needed please. Thanks.
I'm also having the same problem on my Amazon fire and on my Samsung galaxy S20FE
Hello! Sorry to hear this.
We will need more info so we can forward this.
Can you tell me, do you play via Facebook or King account?
Do you by any chance know your Game ID, here is how to find.
What is the model number of your Samsung A53? For Android: Settings- About Phone - (for example Model number SM-695F)
What happened to Kimmys arcade on me game… It’s gone! Last time for Kimmys arcade from previous week of weekend… I don’t understand why he’s gone on our game? Please bring Kimmys arcade back on me game Thanks
is there currently a connection issue with Soda?
I went to introduce myself. How do I get the box to type in to appear?
Is everyone else upset with the new Batula Wonderballs??? Those "gifts " are a joke.. BRING BACK THE ORIGINAL BATULA WONDERBALL!! Im about to find another game to play.. This one is just making too many changes
I'm at level 2300 hundred
Hey Soda squad! 🥤✨ We’re starting a new community initiative to support our newest players in Candy Crush Soda Saga, and to thank our most helpful helpers along the way! If you enjoy answering questions and sharing tips in the Soda Support area, you can earn up to 150 Gold Bars every month 🎁 Click on the sections below for…
New Sodalicious levels arrive every Friday! 🎉 Make sure to check your game for updates so you don’t miss out! 💜✨ 📱💻 Where are we now? 🔹 New levels unlock weekly on iOS, Android & Windows. 🔹 Windows players may have access to more levels earlier. Latest iOS/Android: episodes 1231, 1232, and 1233 with the final level being…
Searching for a team? This is where you can find one. Just comment below with your level and a bit about you and wait for people to send you team offers! Searching for a member for your team? Here's where you find one too! Check the applicants or post a story of your team and the expectations you have. Once you found an…