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Kimmy's Candy Hunt not collecting yellow candies
Comments
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I just finished 22 boards this afternoon and have zero yellow candies, #4. This is not fair
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Hi @teasir , I moved your comment here to the support area since this looks like an error! Am I correct in understanding that the yellow candies are not being collected even though you have played levels and collected them?
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Yes, after app update, none of my yellow candies registered
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I'm having the same problem. It added some from 2 levels then it quit adding them. Any one know what to do?
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Thank you so much everyone! Forwarding this to the developers. Would you be able to tell me what device you are playing on? For example iPhone, Android, Windows etc.
I also wanted to ask, are you making sure you are playing new levels? Yellow candies are only collected in new levels, so it does not count if you play levels you have already beaten.
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Definitely. As stated before played 20 new levels with no yellow candies added
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This same thing is happening to me. I get the pop up about collecting yellow candies when I open the game (on the PC and iOS), but no matter how many levels I play, they're not being collected or counted. Things were working fine for me yesterday. I've double checked for updates, but none are available.
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I won the yellow candy challenge by about 3,000 candies and have not received my rewards yet. Can you please provide any help on this please? Thanks! ☺️
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They must be having a lot of trouble with the yellow candies at the moment. I played an entire section of new levels today, where I finished first and won 15 gold bars, but I got ZERO credit for the yellow candies I collected (PC and iOS). I wonder if support can retroactively give credit for this type of problem. 🧐
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HO vinto la gara delle caramelle gialle ma non Ho ricevuto il premio perché???😤
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