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On the events section it says "Back soon" but in the group chat I keep getting messages saying a layer has been baked and there are prizes to be collected. Why can't I help bake or collect prizes? I haven't had this problem before. Any ideas?
Welcome to Soda Community @MariH365
I am sorry about this. We have reported the issue.
Sorry for the inconvenience 😔
Hello, Soda players (and bakers!),
We’ve had to pause the Bake a Cake event earlier as expected.
We’re sorry for any inconvenience caused. As you know, our studio is already hard at work on a fix. Sit tight, we’re doing our best to resolve the problem quickly for you.
Thank you for your patience!
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⚠️May 16 status update!
👉️here
Hi everyone!
We understand your frustration with Bake A Cake not being available and have shared the feedback with the studio making Candy Crush Soda Saga.
At the moment, most Soda features is not available to all players at all times. With so many fun features in the game, we sometimes have to spread out the fun a bit. This means it's not an error if you have different features available in your game from your friends game for example. It's likely at times you will have things your friends don't have and vice versa. I understand this can be annoying though, and have provided the feedback to the studio.
But don't worry, Bake A Cake will be back in your game in the future! 😊
Thank you! User ID is Kay53 H. I’m on IPad 16.4.1… I signed out and back in, but I’m stupidly getting the “store unavailable” message.
Hello @sparkybarnhill and welcome to Soda community!
Players have reached out to the community in the last few hours and reported this. There might be a bug in the game but I don't know for sure since community manager is not on office at weekends. If you're willing to share your gaming details I'll be able to know more on what's going on on Monday.
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Check out troubleshooting steps to see if they help:
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
If you own a Kindle fire, check this out
it's not possible to do in Microsoft app on computer
help
the bakery tells me "coming soon", however my teammates have access and are playing it.
Hello @Kay53 and welcome to Soda community!
I'm sorry to hear that, let's try to find out what's going on
Also, please check troubleshooting steps and let me know if the issue still persists or not. As of now we don't know for sure if there's a bug in the game so it's important to check for the investigation
Let me know, thank you🙂
Thank you!
Hello @cbroomas and welcome to Soda community!
iPhone 11 max pro
Thanks for letting me know
I'll pass the gaming details on to community manager to find out what's going on.
community manager is back at work on Monday so I''ll be able to have updates then
Half way through 2nd cake and I’m getting a connection error level 11 since yesterday. It worked Thursday prior to the new week game.
I’ve done all of the above and still can’t get in the bakery 😞
Myself and at least one other team member cannot use our gold bars to release our chef’s hats. It’s been giving a “store unavailable “ message since last night.
User ID 8802966992
Use name is jcn1203
Hello @Sue_ and welcome to Soda community!
As for Kimmy's Candy Hunt, Soda Studio is aware of the bug and they're working on it to fix it.
As for Detective season, that issue is being investigated as well an it should be fixed for next week of Detective Season.
Sorry for the inconvenience.
For anything related to Candy Crush Saga, please visit Candy Crush community here
Hello @jcn1203 and welcome to Soda community!
Let's try to find out what's going on
Also, please check troubleshooting steps and let me know if the issue still persists or not so we can move forward with the investigation.
Why can’t I play in the bakery today ? It says coming soon
Bakery has not come this Friday. 28.4.23
other things not working either.
Points collecting ok for yellow eggs but nothing showing to check what position you are. So where is my score?
detective season 2 is messed up too.
I did every single daily challenge, but they now say I’ve missed every one.
this game is getting ridiculous. What’s the point in playing when developers can’t get thing working.
It’s not only soda that’s messed up. Saga is also messed up.
Waste of time playing.
Hello again @Ghostwatcher74
Were you able to see the bakery open on Friday?
Hello @Ghostwatcher74 and welcome to Soda community!
Bakery should be closed now, it closes on Thursdays and opens on Fridays around 10 am CEST.
Try checking the game tomorrow 🙂
New here? Sign in or create an account to join the fun.
Btw…I didn’t put that word “stupidly” in there….sorry. Game ID is 7374747442. Thank you for your help.
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
my game will not load. It gets to a certain point and just stops. Please help.
why does my screen keep freezing up? It is annoying and I am ready to delete playing
Merhaba, İphone cihazımda oynadığım oyunum apple kayıtlı.Oradaki ilerlememi android cihazıma veya PC ye aktaramıyorum.Lütfen yardım.
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…