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Game Freezing when Fish Used
Everything is kind of running slow but the fish in particular cause a full glitch and freeze. HELP!!!! I have tried the clear cache steps, updated my iPhone, my game version is up to date. I have logged out and back in, restarted my phone three times. So I’ve determined it’s not my phone.
Best Answers
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Hello @jfalarde welcomemto Soda Community
I noticed the same in my game. When you want the fish (I had the plain fish) to swim, it falters, freezes and then swims on. So I already reported it.
In case the Studio needs it, can you tell me what device you are playing the game on (make and model) and your Game ID? Tap or click HERE how to find.
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Hello @GreenGlow and welcome to Soda Community!
This issue has been reported to Soda Studio and it's under investigation. In case it's needed to help the investigation would you share you game ID number? Read HERE on how to find it.
As soon as we have updates we'll post them in the community 🙂
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⚠️May 17 status update!
👉️here
Hi everyone,
I just wanted to let you know we are still investigating this issue. I understand it's really frustrating that the game freezes or appears laggy when you use the fish, thank you so much for your patience while we're hard at work finding a solution.
I just wanted to let you know we are still investigating this issue. I understand it's really frustrating that the game freezes or appears laggy when you use the fish, thank you so much for your patience while we're hard at work finding a solution.
I'll let you know as soon as we have an update!.
Answers
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Welcome to Soda Community @lld4osu
I’m not sure, why this is happening. You could try the standard troubleshooting to see if this solves the problem:
provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
Let me know if this works 🙂
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Hello @Shina04 Please try the troubleshooting; that should solve the issue:
provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
