Strange artifact covering game during cake baking
Sometimes, after releasing teammates in cake baking, I get a list of players on some other active competition covering part of the cake game. That part of the board is covered. If I try to play, the board changes to the next odd display. I lose my chef hat.
The game layout is replaced with this screen, before the game freezes and crashes. My token is the black cat.
Team code 649476969
I power off my phone several times a day, and it is not the cache.
Answers
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Hi welcome to the soda community
Sorry for hear from you please check this page below the link
Please check your latest version of your game and device software update.
Thank you for joining us
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iPhone 13/ iOS 18.3
The game updates itself, but does not tell me which version.
The instruction here for player ID is no longer valid. https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it
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Hey there @Eugest, if you go into Settings ⚙ in the game, then press the orange button with the guys and one that has a Crown 👑, you should see your profile, there if you press the "King" logotype at the top you should see your Player ID.
Usually the game updates automatically, but sometimes it's also worth to check the store to see that an update hasn't been missed. You should also try these steps just to be sure:
- Restart: Force close apps and restart your device.
- Updates: Check that you have the latest game and device updates.
- Memory: Keep at least 2GB of free storage for smooth gameplay.
- Connection: Use WiFi instead of cellular data.
- Clear Cache: Settings > Safari > Clear History and Website Data
If the problem remains, please let us know and if you can send the Player ID as well 🙏
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