Disappearing Events & Extra features on W10! FIXED!

dimore · March 2020

I just updated the window, but unfortunately nothing happened! Ugh

BeckyBubblegum · March 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/624886#Comment_624886

@dimore, please check which app version you are currently using. This is what you should see when you search under downloads and updates in the Microsoft Store:

If you are still having problems after successfully installing the new update, shut off your computer for 20-30 seconds, then restart and launch the game app. If you are still experience problems, please post a screenshot like the one I posted above so we can confirm you are using version 1.163.500.0.

Thank you, and good luck! 🙂

Gee_62 · March 2020

It's been over 2 weeks since I lost everything is anything been done to fix this?

sharkeymw · March 2020

@Gee_62 If you look at the post by @BeckyBubblegum just above yours, she was great about posting how to make sure that you're using the latest version. That fix has restored all of the side games, at least for me.

Gee_62 · March 2020

Thnx BeckyBubblegum all is well now. Don't why your post wasn't there when I posted.

Railfan2007 · March 2020

Thanks for fixing the game. I updated my game, and got all the prizes, etc. from Soda Squad, Weekly Race, that went missing when the game didn't work right. Looking forward to playing the game again.

jlla1974 · March 2020

I was having this problem like you all. I uninstalled game yesterday then reinstalled it and it was working fine I was very happy even though I lost all my boosters. Today when I went to play all features were gone again. What do I do now!!!

Candyqueen1956 · March 2020

Applied the automatic update and everything has returned, soda squad, background and daily board! Thanks very much for the fix from one very happy Candy Soda fan.

NhWendy · March 2020

Thank you very much CMs, Game Experts and everyone else who has been helpful, kind and supportive throughout this long ordeal.

Until we meet again,

Wendy

dimore · March 2020

Perfect, everything is back! 😀😀😀 Thanks BeckyBubblegum for your advice. Elisabetta 🤩

Disappearing Events & Extra features on W10! FIXED!

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