Sunny_Turner

Level 2

I cleared cache and cookies prior to posting, and as stated tried different browsers. It is also happening when I try to play on King.com, so it's not just a facebook issue. Mobile works, but I prefer to play on PC.

I notice that I don't get any of the unlimited lives, lollipop hammer, or any of the other "savable" rewards. When I get wrapped candy or others for an hour, those are always there, but the unlimited lives and accruable helpers do not come through. I play on Chrome and on Opera on a desktop PC

Cezdiamond has not answered my latest comment, and it has been over a week since I could play Candy Crush Soda on Chrome. Please respond Already did. My browser is Chrome, and should work, according to the steps in the link

Same problem, also my friends and family (5 of us) have same issue They have finally answered me, but only to ask what troubleshooting I have done...

Thanks so much for sharing this screenshot, this is of great help to us. Can I ask which troubleshooting steps you have already followed? Thanks! I've used all different browsers, made sure that they were updated, cleared cache and cookies on chrome (my default browser), downloaded Opera and Firefox (both new to my…

Social media is next. You guys don't answer, and don't attempt any troubleshooting

Wonder how facebook and twitter will react? 12 hours before I post....

I can't get them to answer me. They sent the link for the html 5 check, and according to that it should work on my computer, but it still doesn't. I'm still on windows 7, anybody on a different OS?

Cezdiamond has not answered my latest comment, and it has been over a week since I could play Candy Crush Soda on Chrome. Please respond

I can play sometimes on Internet Explorer (not always) but not on Firefox or Chrome at all