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Edited by CM: [Fixed!] My game is crashing!

1235716

Answers

  • Diamond_Lim
    Diamond_Lim Posts: 167,089
    edited April 28

    Oh No again! 😫

    Let me telling and reporting this problem to Community Team again but they are still not available on this community right now due it's their Easter holidays, until they will back to check this problem on Tuesday.

    Please be patience waiting and thank you for asking this problem again. 🙏🙏

  • Diamond_Lim
    Diamond_Lim Posts: 167,089
    edited April 28

    Oh No again! 😫

    Let me telling and reporting this problem to Community Team again but they are still not available on this community right now due it's their Easter holidays, until they will back to check this problem on Tuesday.

    Please be patience waiting and thank you for asking this problem again. 🙏🙏

  • Diamond_Lim
    Diamond_Lim Posts: 167,089
    edited April 28

    Hello there! @veedee @broncswin 👋😄

    Welcome to Sweet King Community! 👑😊

    I am Diamond Lim (You can also called me Lim is short as well). I am still Diamond Diaries Skill Master while Diamond Diaries Moderator right now. 💎😊

    Thank you for your coming and asking this problem here. 🤗

    Don't worry! How about you follow these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope this help. 😊

    I think uninstall and then reinstall steps then must allow the confirmation message to show for the software to register it is the best solve problem that I hope this help too.

    ⚠️ NOTE ⚠️

    If you want to try uninstall and reinstall steps, you have your gold bars and level progress are saved/transfered but all of the boosters and inventory lives are lost and some events will be reset or gone when you save your progress completed with your Facebook or Kingdom Account connected.

    If you cannot still playing the levels while this issue has still not resolved yet after you did updated the latest version of this game with using your Apple device, please don't hesitate to ask us and you can continue commenting on this thread here that we can still checking and helping you for this problem again. 👇😊

    Also thanks for your continuing to play this game with us. 💎🤗

    You can also check here :

    🌶️ Hot right now in Diamond Diaries here 🌶️

    Share your favorite booster here! ☄️

    📱💻️ What is the latest level in Diamond Diaries Saga here?

    💎 Wanna to win more Diamond Diaries Saga's Badges? Check this out here! 🏅😉

    Also check here to learn more amazing linking skills on this game! 😉

    Have a wonderful and sassy day! 💎😄

  • Diamond_Lim
    Diamond_Lim Posts: 167,089
    edited April 28

    Hello there! 👋😄

    Welcome to Sweet King Community! 👑😊

    I am Diamond Lim (You can also called me Lim is short as well). I am still Diamond Diaries Skill Master while Diamond Diaries Moderator right now. 💎😊

    Thank you for your coming and asking this problem here. 🤗

    Oh No! We are very sorry for you cannot still playing the levels on this game right now after you did updated the latest version of this game and followed all of these troubleshooting steps with using your Apple device. 😢

    Let me telling and reporting this problem to Community Team now but they are still not available on this community right now due it's their Easter holidays, until they will back to check this problem on Tuesday.

    Please be patience waiting and thank you for asking this problem once again now. 🙏🙏

    Also thanks for your continuing to play this game with us. 💎🤗

    You can also check here :

    🌶️ Hot right now in Diamond Diaries here 🌶️

    Share your favorite booster here! ☄️

    📱💻️ What is the latest level in Diamond Diaries Saga here?

    💎 Wanna to win more Diamond Diaries Saga's Badges? Check this out here! 🏅😉

    Also check here to learn more amazing linking skills on this game! 😉

    Have a wonderful and sassy day! 💎😄

  • Diamond_Lim
    Diamond_Lim Posts: 167,089
    edited April 28

    But it taken longer.

    If they cannot still helping you for this problem on Contact Us, I did telling and reporting your problem to Community Team again but they are still not available on this community as it's their Easter holidays, until they will back on Tuesday.

  • MsSnik
    MsSnik Posts: 4

    Level 1

    edited April 28

    I have tried everything suggested. When I try to play my next level the game crashes. Both on my phone and on my tablet. I’ve updated, rebooted, reloaded.

    I can play the previous game but not 851. Please advise.

  • MsSnik
    MsSnik Posts: 4

    Level 1

    edited April 28

    I have tried rebooting, reloading game and ran updates, but I cannot play level 851 on my phone or tablet. It loads, and allows me to get to level, then it just crashes and I get my home screen. Please help me continue playing.

  • Diamond_Lim
    Diamond_Lim Posts: 167,089
    edited April 28

    Hello there! 👋😄

    Welcome to Sweet King Community! 👑😊

    I am Diamond Lim (You can also called me Lim is short as well). I am still Diamond Diaries Skill Master while Diamond Diaries Moderator right now. 💎😊

    Thank you for your coming and asking this problem here. 🤗

    Oh No! We are very sorry for you cannot still playing the levels on this game right now after you did updated the latest version of this game and followed all of these troubleshooting steps with using your Apple device. 😢

    Let me telling and reporting this problem to Community Team now but they are still not available on this community right now due it's their Easter holidays, until they will back to check this problem on tomorrow.

    Please be patience waiting and thank you for asking this problem once again now. 🙏🙏

    Also thanks for your continuing to play this game with us. 💎🤗

    You can also check here :

    🌶️ Hot right now in Diamond Diaries here 🌶️

    Share your favorite booster here! ☄️

    📱💻️ What is the latest level in Diamond Diaries Saga here?

    💎 Wanna to win more Diamond Diaries Saga's Badges? Check this out here! 🏅😉

    Also check here to learn more amazing linking skills on this game! 😉

    Have a wonderful and sassy day! 💎😄

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