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When I try to purchase gold bars I get the message [Unknown_String_ID]. Can this be fixed?
Answers
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Sorry to hear about this 😕
We can see that she is playing on an Android device is that correct? Can you make sure the game app is up to date and if it is, try clearing the cache of the game app and see if that helps?
How to Clear the Cache on Android Devices
- Open Settings and select Storage.
- In the resulting list, tap the Apps entry (Other Apps on Android 11 and earlier). ...
- Choose the app whose cache you want to clear. ...
- On the app's info page, tap the Clear Cache option.
Hope this helps but if not, let us know 😉
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That is fantastic news. 🤗
We believe you might have a better experience playing through the app, and as for the issue on Facebook, it is still being investigated 👍
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I am currently playing on the app but I prefer playing through Facebook. Thank you for continuing the investigation and keeping me updated.
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As of April 29th, I've been having the same exact error when trying to use my Gold Bars to get extra moves or lives on Facebook. My game id is 3016872989.
I use a laptop and the latest version of Chrome browser.
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It seems to work fine on my iOS device (iPhone SE); it's just Facebook that seems to have the issue.
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*Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Our House Rules
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*Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Our House Rules
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*Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Our House Rules
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