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Hello @Topish and hope you have a wonderful day 💗
If you are back at level 1 after you reinstall the game, please follow the link below to restore your original evel 😊
Hope you'll be able to resolve the issue and continue playing and collecting rewards or earn back boosters 😉
Let us know if you still need help 🐹🐰🐮🦌
@SBH Hi, how are you?
I'm so sorry that you have an issue with your boosters locked.
Can you please play again this old levels and check if it help you to unlock?
Level # 5 ---> to unlock Shovel;
Level # 8 ---> to unlock Tractor Booster;
Level # 13 ---> to unlock +1 Bonus;
Level # 23 ---> for Hunter (the single colored cropsie collector);
Level # 31 & Level # 72 ---> for rest of the two boosters
Let me know if you solve the problem.👍👍 Waiting for your reply! 😉😉🤗🤗🤗
@sakurar73d If you use a translator on internet so take it step by step. It will be easier to read and do.
There is a couple of thing you can try.
You can try to scroll down and play some specifik levels. Take them in the order they written. This first part you can try both on pc or mobile.
Level 5.. Level 8...Level 13... Level 23...Level 31... And level 72.
Then try the level you are on.
.
If that didn´t help. If you play on android mobil (or tablet) clear the cache. You should find that in the moible/tablet if you go to settings---apps. Find farm heroes and there go to storage and then click clear cache. If you play on iphone you can´t clear the cache. If you play on a computer clear the cache in the browser you use. Or try another browser.
If that didn´t help. Close the game. Then clear cache again. Then open the game. Do not hit play. Instead go to the yellow cirkel down to the left (if you play on phone/tablet). Click on that then click on your profile and log out. Play 5 levels. Then close the game. Then open the game. Go to the yellow cirkel then profile and log in and play.
If that didn´t work. Same close game and clear cache. Log out again and play levels 1 up to 73. Then log in again. It is a quit of levels to play again. One played just 1 - 15 and got the boosters back, so you can try that first.
If that didn´t help the only option left is to reinstall the game. But reinstall the game can make you loose your boosters so you start whit just 1.
The problem was reported to the studio april 14 but have not been fixed yet.