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Connect to new FB Account

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Answers

  • aerodef4
    aerodef4 Posts: 13

    Level 2

    Can someone please help me fix this soni don't lose years of progress? Please!

  • wykoon
    wykoon Posts: 12,717
    edited February 2021

    Hi there @aerodef4 and good day to you.

    Since your old Facebook account has been deleted and not your email. I'm not sure whether we are able to restore the progress for you manually if you are able to provide that email of your deleted FB account. I'm going to tag Mr @Sukanta_Biswas and Ms @PummyRaj see if they have any update about this.

    Thank you for your patience ๐Ÿ˜Š๐Ÿค—

  • aerodef4
    aerodef4 Posts: 13

    Level 2

    I have the old email account for the deleted fb profile... I just need candy crush transfered to level 1000 and 902 on farm hero's. I created a new king account, so it could go under that one. I don't care if it has to be done manually.

  • encantes
    encantes Posts: 6,303

    Hi @aerodef4

    In this case, may I suggest to click on:Contact us on the bottom of this page. Send an email to Player Support from there so they can help you you and manually restore the levels.

    Please remember to mention what level you were on so Player Support can restore the game right away.ย 

    You need your game ID:ย How to find your User IDย ย 

    If you need more support, just write here in the Community and we are happy to help you ๐Ÿ˜‰๐Ÿ˜‰

    Have a Farmtastic day ๐ŸŒž๐Ÿ“๐Ÿ

  • Heart70
    Heart70 Posts: 1

    Level 1

    Ciao a tutti

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