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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Form Hero Saga unable to Login - Connection Error
Answers
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Ok I will let you know
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You I know I am playing this game from the last 8 years I am on 5032 level
So this is heartbreaking for me
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No worries at all! The Support team will definitely be able to help you ❤️
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Whenever I try to touch on customer care this happened
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But yesterday day I sent the email
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How? Did it work yesterday?
Also, I am repeating my above question… to write us here, are you using your Android phone OR a computer?
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Android
I sent the email they ask for screen shot I sent it but after that no response
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Oh! Got it 👍
Now, don’t worry about the “customer care” link and Keep checking your email thread only.
I am talking to our Farm In-charge regarding the issue in your game. So, few questions..
1) Are you able to open a level on the game map and play it?
** If so, can you take a screenshot of an opened level and post it for me?
2) When you tried reinstalling, did you clear cache after deleting the App?
Some questions are repetitive, please bear with me 💜
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I did not ask you where you are located! The King team are in Europe timings! So, they might have left the office by the time they received your reply. I would say give about 24 hours to receive a reply from them 🙂
By the way, did they give any “ticket” or “reference number” for follow-up? Usually, you would find this in the “Subject” column 🌞
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