🌼 New here? Say hello!
👩🌾 Join our thread for new players and introduce yourself! 🚜✨
Oh! Got it 👍
Now, don’t worry about the “customer care” link and Keep checking your email thread only.
I am talking to our Farm In-charge regarding the issue in your game. So, few questions..
1) Are you able to open a level on the game map and play it?
** If so, can you take a screenshot of an opened level and post it for me?
2) When you tried reinstalling, did you clear cache after deleting the App?
Some questions are repetitive, please bear with me 💜
I did not ask you where you are located! The King team are in Europe timings! So, they might have left the office by the time they received your reply. I would say give about 24 hours to receive a reply from them 🙂
By the way, did they give any “ticket” or “reference number” for follow-up? Usually, you would find this in the “Subject” column 🌞