Mary_Kay

Champion

If you switch accounts the Community Manager can restore your levels but you'll lose all your boosters and rank. Just so you know. Good luck.

Please check the information in the posts above for help getting your levels back. So sorry this happened to you. Good luck.

Congratulations on reaching the top level. You'll get new levels when they are released on Wednesday. Good luck!

Please do some trouble shooting by logging out, check for game updates, restart your device and log back in. Let us know if this solves your problem.

The episode race offers gold bars to the top 3 players. There aren't very many events that offer gold bars as rewards anymore. I wish there were more. You can look in the contest section and enter to win some gold bars. Good luck and welcome to the community.

Please make sure to restart your device so the recent fix can take effect.

Hopefully Crazy Cat Lad can help you. He's amazing.

I've never seen the wrong prize awarded. What happened? You do need to contact customer support for missing prizes. Thank you and good luck.

Please try the standard trouble shooting by logging out, check for updates, restart your device and log back in. See if that helps. My game is playing normally. Good luck.

Please read here about how to resolve problems with purchases. You'll need to contact customer support. https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase Thank you and good luck.