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Mystery game bars missing

Cheryl_ShermanCheryl_Sherman Posts: 3 Newbie

Got through the first level in the Mystery game and didn't get my bar, what's going on with that?


  • kiara_waelkiara_wael Posts: 71,532 Candy Moderator

    Hi and welcome to the King Community

    Try clearing the cache then closing your device before opening it all up again (hopefully this will clear any corrupt data that might be causing problems).Also, if you are playing on computer try using a different browser than you usually do.

    If you miss a reward from any other feature, please report this to our Player Support Team here

    The screen shots are from all stats features and there are no rewards given from those.

  • Hey! Would you like to give us your opinion?

  • Diamond LimDiamond Lim Posts: 64,199 Diamond Diaries Moderator

    Hello there! @Cheryl_Sherman 👋

    How about you follow these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope you can receive your gold bars from this feature. 😊

    ⚠️ NOTE ⚠️

    If you want to try uninstall and reinstall steps, you have your gold bars are saved/transfered and your current level is saved but all of the boosters have lost and some events will be reset or gone when you save your progress completed with Facebook or King.Com. 

    If it's still not worked, you can click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope they help you but it taken longer.

    Anyway, thank you for your playing Pet Rescue Saga! ❤️😊

    You can also check more this games' exciting news and contests (click on spoiler warming button here) 👇😊

    🐾 Welcome to the Pet Rescue Saga Community HERE! 🐾

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    🐾 Don't be shy and say hi... or woof or meow - Get Badge HERE! 🐾

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    🐾 How many levels are there in Pet Rescue Saga HERE right now? 🐾

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    💫From King with love Learn more about our sweet initiatives

    What makes our Kingdom so special HERE?

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    Have a pawsome day! 🐾

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