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Facebook pet rescue

drewbery
drewbery Posts: 2

Level 1

edited April 2022 in Support

why can’t I sign on through Facebook anymore?

I completed the highest level, now I’m back to level one through King.com. What’s up with that?

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 167,908

    Welcome to Sweet King Community! 👑

    Don't worry! You can click here (Facebook) then you select a device and read to follow these troubleshooting steps of login issue/problem that I hope this helps.

    If it's still not worked from above steps, how about you follow these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope nothing this happens. 😊

    ⚠️ NOTE ⚠️

    If you want to try uninstall and reinstall steps, you have your gold bars are saved/transfered and your current level is saved but all of the boosters have lost and some events will be reset or gone when you save your progress completed with Facebook or King.Com. 

    If you want to ask this game question, please ask here on Pet Rescue Support Community on next time. Thanks.

    ⚠️ Need help? Check our FAQ:s first HERE

    Anyway, thank you for your playing Pet Rescue Saga! ❤️😊

    You can also check more this games' exciting news, threads and contests here 👇😊

    Furry & Purry in Pet Rescue Community here and in King Community here 🐈️🐕️ 🚩👑

    Want to win Free Gold Bars on this game? Participate and Answer here and here (General)! 🎉🏆✨

    👑 Join our Kingdom and get this royal badge here and Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) here!

    Check more exciting and fun categories on King Community here! 👑🤩

    If you have any questions, please ask any one of the Game Moderators or our Hub Moderator @wykoon. To tag them, click the @ symbol and then type out our name. A drop box will appear, click on the correct name your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification next time.

    You can also check more King Community Topics such as Learn more guides around King Community and etc on my below signature (click on spoiler warming button) here. 👇

    Have a nice and safety day! ❤️😊

    I move this thread to Pet Rescue Community soon. 😉

  • wykoon
    wykoon Posts: 12,717
    edited April 2022

    Hello there,

    The reason your game is at lvl 1 in king.com is because you haven't synced your game with Facebook. To sync your progress, please follow the following steps and it can only be done via PC or laptop. If you choose mobile, then you need to switch your Chrome browser to desktop version.


    1. Go to the King website at King.com.
    2. Log in using your existing King profile, or create a new King profile if you don't already have one.
    3. Click on the ‘Settings’ icon.
    4. Select ‘Account’Y
    5. You will be prompted to confirm your password
    6. Select the option ‘Score and progression sync’ and then proceed to enter your Facebook login information.
    7. Once complete, your progress will be updated across all King games on King.com

    Please let us know if you still have other issues or questions regarding this Community.

    I'll see you around the Community 😊

    Have a great day 💗

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