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Points deducted, but boosters haven't arrived
PetEmpress
Posts: 9
Level 2
in Support
I used 250,000 points for a 4 booster pack (20 of each booster type) from the Silver Shop, immediately followed by spending another 180,000 points for a 3 booster pack (20 of each booster type). I have only received the first lot of boosters, for the 250,000 points spent. The other 180,000 points have been deducted, but I've not received any boosters?! I waited a while, restarted the phone, but the boosters have not arrived. Are you able to credit the 180,000 points or send me the boosters from the relevant pack?
Many thanks.
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Best Answer
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Thanks @PetEmpress !
I have now sent you the Boosters from the pack you didn't receive.
Have a petacular day!
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Answers
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Hi and welcome to the King Community
Sorry for the inconvenience. For the purchase that you didn't receive, please check HERE how to get that refunded or compensated.
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This was not a monetary purchase. There are no transaction records. I simply used some of my earned points in the Silver Shop to "buy" 60 boosters (20 each of three booster types). The points were deducted, yet I didn't receive any boosters.
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Welcome to Sweet King Community! 👑
How about you tried these steps (Purchase Issue/Problem) that I hope this helps. 😊
If you have tried these steps above but it's still not worked, you click on "Contact Us" only then you ask a problem and send Game ID (How to find your Game ID) that I hope they help you but it taken longer. Thanks! 😉
⚠️ Need help? Check our FAQ:s first HERE
Anyway, thank you for your playing Pet Rescue Saga. ❤️😊
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Hi @PetEmpress !
Could you let me know your Game ID so I can check this up?
Check HERE how to find the Game ID number.
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Hi. Thank you for your assistance. The Game ID is 5092413110.
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Thanks @PetEmpress !
I have now sent you the Boosters from the pack you didn't receive.
Have a petacular day!
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That's fantastic. Thank you so much. Have a great Catsday!
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Great! You can also check more this games' exciting news, threads and contests here 👇😊
🌳 Spring Petopia! Find all info and fun about the city builder feature HERE! I 🏠️ Share your Spring Petopia city in Community! Claim your exclusive badge HERE! I 🥕 Spring Petopia Quiz! Gold Bars to win HERE!
👋 Don't be shy and say hi... or woof or meow - Get Badge HERE!
Furry & Purry in Pet Rescue Community here and in King Community here 🐈️🐕️ 🚩👑
Want to win Free Gold Bars on this game? Participate and Answer here and here (General)! 🎉🏆✨
👑 Join our Kingdom and get this royal badge here and Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) here!
Check more exciting and fun categories on King Community here! 👑🤩
Have a pawsome day! 🐾
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