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Restore my levels on pyramid saga

Sapteched
Sapteched Posts: 1

Level 1

How can I get my levels back I was at level 1721 and then n

my iPad would not load the program anymore

Answers

  • Hi @Sapteched

    Welcome to the King community. 🤗

    Is your iPad a older device? Older devices will not support the app. You will need a newer device or a laptop or a PC then you will have to login to your King account. I hope this helps. 💕👍

    Thank you for playing Pyramid Solitaire. 💕

    Teresa 🦋🌺🦋

  • Diamond_Lim
    Diamond_Lim Posts: 167,138
    edited February 2022

    Hello there! @Sapteched 👋

    Welcome to Sweet King Community! 👑

    Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉

    So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉

    If it's still not worked, you can click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.

    Anyway, we do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, you can also ask these two problems on "Contact Us" and send Game ID together.

    Anyway, Thank you for your playing Pyramid Solitaire Saga! ❤️😊

    🥳 Celebrate Level 4000 with a badge and an exclusive wallpaper!

    🏺Ra's Third Eye is about to share its wisdom with us players HERE

    📮 Pyramid Suggestion Box HERE

    Would you like to be contacted in the community for discussions and Gold Bars here? (by @teresawallace44 the Pyramid Solitaire Moderator)

    You can also participate and answer here (💘Your thoughts on Valentine's Day💘) that you can chance to win gold bars to the King game of your choice! 😉

    Also check another exciting news and threads (click on spoiler warming button here) :

    💫 From King with love Learn more about our sweet initiatives

    What makes our Kingdom so special HERE?

    🏁🚙 Road to King Community Legend and beyond! Levels, Points, Answer, Badges and more HERE!

    📰 Community Newsletter- February Edition HERE

    ❤️ Let us be your Valentine HERE!

    Badge of the Month - February HERE 🤔

    Art Challenge - Master the Art of Origami (Part I) - Win Badge HERE

    Sealed with a love note - Win Badge HERE 💌

    👑 Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) HERE!

    👑 Join our Kingdom and get this royal badge HERE!

    Member of the Month- January 2022: Anahita_2005 HERE

    🔊 Meet the Team behind the audio magic and give us your feedback HERE!

    The King Audio Lab HERE! 🔉

    Art Nook: King Fanart HERE! 🎨

    Have a nice and safety day! ❤️😄

  • Lola_Pop
    Lola_Pop Posts: 12,038

    Hello @Sapteched !

    I see you've already met our wonderful Pyramid Solitaire and Diamond Diaries Mods! Their information and tips are right 👍️

    As the game team is investigating on some loading and crashing issues on different devices, I'd like to ask you for some more information. Would you please be so kind to tell me more about your device? Is it a tablet that uses Android? If so, which OS version is it, or do you know the model of the tablet?

    If you have already tried to restore the progress by logging into your account, and it hasn't worked, please let me know and we will help you further 😊

  • martona
    martona Posts: 1

    Level 1

    edited February 2022

    *

    *Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Our House Rules 

  • Diamond_Lim
    Diamond_Lim Posts: 167,138

    Hello! @martona 👋

    Welcome to Sweet King Community! 👑

    Sorry for your reply because we can only use English on this support that we can understand / help you on King Community. Don't worry! You make sure use Google Translate to translate English Language as well on next time. You can also read the House Rules here!

    And did you update the latest version of this game? 🤔

    If you have updated the latest version of this game already but it's still not worked, how about you follow these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope nothing this happens. 😊

    I think uninstall and then reinstall steps then must allow the confirmation message to show for the software to register it is the best solve problem that I hope nothing this happens too.

    ⚠️ NOTE ⚠️

    If you want to try uninstall and reinstall steps, you have your gold bars are saved/transfered and your current level is saved but all of the boosters have lost and some events will be reset or gone when you save your progress completed with Facebook or King.Com. 

    Anyway, Thank you for your playing Pyramid Solitaire Saga! ❤️😊

    🥳 Celebrate Level 4000 with a badge and an exclusive wallpaper!

    🏺Ra's Third Eye is about to share its wisdom with us players HERE

    📮 Pyramid Suggestion Box HERE

    Would you like to be contacted in the community for discussions and Gold Bars here? (by @teresawallace44 the Pyramid Solitaire Moderator)

    You can also participate and answer here (💘Your thoughts on Valentine's Day💘) that you can chance to win gold bars to the King game of your choice! 😉

    Also check another exciting news and threads (click on spoiler warming button here) :

    💫 From King with love Learn more about our sweet initiatives

    What makes our Kingdom so special HERE?

    🏁🚙 Road to King Community Legend and beyond! Levels, Points, Answer, Badges and more HERE!

    📰 Community Newsletter- February Edition HERE

    ❤️ Let us be your Valentine HERE!

    Badge of the Month - February HERE 🤔

    Art Challenge - Master the Art of Origami (Part I) - Win Badge HERE

    Sealed with a love note - Win Badge HERE 💌

    👑 Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) HERE!

    👑 Join our Kingdom and get this royal badge HERE!

    Member of the Month- January 2022: Anahita_2005 HERE

    🔊 Meet the Team behind the audio magic and give us your feedback HERE!

    The King Audio Lab HERE! 🔉

    Art Nook: King Fanart HERE! 🎨

    Have a nice and safety day! ❤️😄

Hey! Would you like to give us your opinion?