Any issues? Let us know here!!

DeepshikhaSharan

https://community.king.com/en/candy-crush-jelly-saga/discussion/329249/screen-freeze

Hey cruzin!

The issue has been already reported and should be fixed soon!

shafer223

My game will not load keeps saying no connection to the internet???

chellechelle1

I love RC but it constantly takes my tickets without allowing me to play and if I was on a win streak it takes that progress away as well. This has happened for months and is so frustrating. Is anyone else having the same issue?

shafer223

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/1454715#Comment_1454715

Well gee thanks for the reassurance thatsits not just me. I was pretty sure ofvthat already. You have a very pleasent way of putting things btw wow

Timhung

Hey, welcome.

I don't have the relevant issue.

Did you try to clear the game cache? try to clear it first.

Please do not reinstall your game because you will lose all boosters.

Lady_Sarina

G'Day @chellechelle1

Welcome to the Jelly Community!!

To answer your question above, Yes there ae and you can find these discussions if you click on "Royal" in the top line above.

So as there are multiple posts on this and you have been given good advice, to start off with, by one of our Jelly Legends, I'm going to close this thread, so you can have a look around :0)

Spinnifix

Hello and welcome to our friendly community

There are big posts about it, please go and read it. Or it could be postponed.

Please understand!

Thank you

@Lola_Pop

Cat-13

This morning I got this message. Every time I hit the gold bars, it comes up to buy them. When I click off of it. it goes back to the same screen. Does anyone else have this problem?

I also couldn't get on the site. I have to use a very old message to get on

Spinnifix

Hello dear Cat!

I'm sorry. You play on Window10 when I see it right. I'll give you the game host. She knows what to do.

@channie8 @DieOmimi @Lola_Pop

DeepshikhaSharan

https://community.king.com/en/candy-crush-jelly-saga/discussion/329664/i-cant-get-on-to-play

It looks like you didn't play a game for an Entire Day, this would mean that you didn't log back in 48 Hrs since the time you received your last Daily Award!

As you can see on the top left, you have just 2 Gold Bars and the Required amount to keep on the streak is 3, therefore, it asks you to buy some!

Back to Day 1 makes you lose your streak and return to Day 1 and then you could continue Playing!

Also remember, Facebook Version was not even opening a few days back, it is still under investigation

Have a Good Day!