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I lost all my progress when I agreed to new TOS

145679

Answers

  • Rhonda_Bowen
    Rhonda_Bowen Posts: 2

    Level 1

    The new update fixed mine! Thank you!

  • buckr
    buckr Posts: 3

    Level 1

    edited July 2020

    Hi there

    I can now get to my lost level (1579) but after beating the level the game moves me to the next level but will not allow me to play it (1580)?? id number :-1798984219

  • Lola_Pop
    Lola_Pop Posts: 12,038

    Hello bees!

    We'll be glad to investigate these problems and make sure you can continue playing.

    @tourlou , can you please send us a screenshot of the error message you receive?

    @buckr , can you also send us a screenshot, or tell us more about the issue? Have you tried to log out and back in, force close the app?

    @NamTruong2001 , are you experiencing any issue? I've captured your comments about the design and resolution (thanks!), but I need to know if there's an issue like the one's your fellow players have reported in your game, too.

    Thanks, bees!

  • buckr
    buckr Posts: 3

    Level 1

    I can't send a screen shot at the moment.

    I complete level 1579 and my profile photo/icon moves to 1580 but I cannot open the level.

    When I shut down and restart the photo/icon has returned to level 1579.


    Hope that helps ?

  • tourlou
    tourlou Posts: 5

    Level 2

    I did sent a screenshot


    Tourlou

  • NamTruong2001
    NamTruong2001 Posts: 4,374

    No leaderboard, everything is very jerky and bad resolution, not like before anymore.

    Time to say goodbye to this game. A TOO BAD CHANGE.

  • Jane2468
    Jane2468 Posts: 4

    Level 1

    The update fixed the level problem, but more problems have come from it. The resolution is strange, and the movements are jerky. Sometimes the flowers bloom before I am finished with the chain. Also, the daisy game is gone and the time between lives is incredibly short, only 10 minutes. I miss how the game was before the issue with the levels.😢

  • Lotus_Flower
    Lotus_Flower Posts: 6,870

    I know how you are all feeling. I've reported your complaints. We'll just have to wait and see what the studio team fixes.

  • Jeganbra78
    Jeganbra78 Posts: 1

    Level 1

    I am not very happy as I agreed to the terms and conditions, and lost all my progress, I had reached level 500 and something.

  • Lotus_Flower
    Lotus_Flower Posts: 6,870

    There is another update that will fix that problem @Jeganbra78 .

    Go check for updates and download the latest one. It was released on Monday.

Hey! Would you like to give us your opinion?