I lost all my progress when I agreed to new TOS

Rhonda_Bowen · July 2020

The new update fixed mine! Thank you!

buckr · July 2020

Hi there

I can now get to my lost level (1579) but after beating the level the game moves me to the next level but will not allow me to play it (1580)?? id number :-1798984219

Lola_Pop · July 2020

Hello bees!

We'll be glad to investigate these problems and make sure you can continue playing.

@tourlou , can you please send us a screenshot of the error message you receive?

@buckr , can you also send us a screenshot, or tell us more about the issue? Have you tried to log out and back in, force close the app?

@NamTruong2001 , are you experiencing any issue? I've captured your comments about the design and resolution (thanks!), but I need to know if there's an issue like the one's your fellow players have reported in your game, too.

Thanks, bees!

buckr · July 2020

I can't send a screen shot at the moment.

I complete level 1579 and my profile photo/icon moves to 1580 but I cannot open the level.

When I shut down and restart the photo/icon has returned to level 1579.

Hope that helps ?

tourlou · July 2020

I did sent a screenshot

Tourlou

NamTruong2001 · July 2020

No leaderboard, everything is very jerky and bad resolution, not like before anymore.

Time to say goodbye to this game. A TOO BAD CHANGE.

Jane2468 · July 2020

The update fixed the level problem, but more problems have come from it. The resolution is strange, and the movements are jerky. Sometimes the flowers bloom before I am finished with the chain. Also, the daisy game is gone and the time between lives is incredibly short, only 10 minutes. I miss how the game was before the issue with the levels.😢

Lotus_Flower · July 2020

I know how you are all feeling. I've reported your complaints. We'll just have to wait and see what the studio team fixes.

Jeganbra78 · July 2020

I am not very happy as I agreed to the terms and conditions, and lost all my progress, I had reached level 500 and something.

Lotus_Flower · July 2020

https://community.king.com/en/blossom-blast-saga/discussion/comment/949829#Comment_949829

There is another update that will fix that problem @Jeganbra78 .

Go check for updates and download the latest one. It was released on Monday.

I lost all my progress when I agreed to new TOS

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