Why aren’t my stars converting to stardust?

John1810

Yes, it's still not fixed and now I am on my 4th pass without it getting any better.  It results in delays when I cannot build items for my cats.

David1

15 /15 star and stuck Please help me. 

kaiser1618

Hello,

Could you be a bit more precise ? where do you have 15/15 stars ?

David1

I managed 10 levels and it still stands at 15/15 stars

Lady_Choo

Hi @David1 are you on about the little box at the bottom that should turn into star dust?
We did have an issue with this but as far as I am aware it was fixed. Could you please check your app store for an update

David1

The game is up to date. The mistake still exists.

Lady_Choo

Ok, so they did fix it and now it seems it might not be again. 

Follow this thread here and I will let the CM know which she will hopefully see early next week. 

https://community.king.com/en/bubble-witch-saga/discussion/265048/why-aren-t-my-stars-converting-to-stardust#latest

David1

Lady_Choo

Hey everyone. @QueenRaffie will see this is still an ongoing issue when she gets into the office early next week. 
If you could make sure when you post that we have the following info please:

• Device used and OS
• App version
• User ID

Thanks all  

Lady_Choo

I understand don't worry, its a common problem it seems. If you can give the info asked for in the other post on that thread, it will help as they clearly haven't found the root of the issue.