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Get rid of the cheaters - *CM: Feedback sent to the Studio!*

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Comments

  • NoraAnn
    NoraAnn Posts: 1

    Level 1

    This is terrible! And completely unfair to those spending countless stressful hours playing this game.. legitimately. This may not be the complete user info, but your program SHOULD be able to find a member based on the criteria above. If not, your programmers should we working on changing this so user identification is a non-issue. Why should I spend my hard earned money on a game while others get away with hacks?

  • PrettyBubbles
    PrettyBubbles Posts: 27,119

    Hi guys I have explained the best I can regarding these cheaters but maybe you will feel better if your community manager our magical @QueenB will join and reiterates for you ๐Ÿ‘โญ

  • Sanjuro
    Sanjuro Posts: 12

    Level 2

    Hey @PrettyBubbles no need really, you already explained that it's not possible to do anything. I'm just making people aware that cheating is going on and exposing the cheats publically.

  • PrettyBubbles
    PrettyBubbles Posts: 27,119

    Hi @Sanjuro Thank you for your support and confidence in my assistance ๐Ÿ‘โญ

  • QueenB
    QueenB Posts: 15,430
    edited October 2021

    @Sanjuro @ariel2021ย @NoraAnn

    We appreciate you taking the time to report this and yes it is frustrating but as @PrettyBubbles has mentioned, the studio is doing the best they can to eliminate cheaters and they continue to work on improving this feature.

    May I confirm a thing, do you all happen to play connected to Facebook or King account? Are any of the players on the list your Facebook friends?

  • Sanjuro
    Sanjuro Posts: 12

    Level 2

    @QueenB I am connected to Facebook, nobody in the screenshots are Facebook friends.

  • QueenB
    QueenB Posts: 15,430

    Thanks for confirming, very helpful ๐Ÿ˜‰

    The studio will continue to work hard on improving the feature and we thank you for your patience while they are doing it ๐Ÿค—

  • ariel2021
    ariel2021 Posts: 202

    Hi @QueenB i do not play using facebook

  • KCullen127
    KCullen127 Posts: 6,613
    edited October 2021

    @Sanjuro @QueenB @ariel2021 @PrettyBubbles


    I read your posting and I think there might be a technical issue with the scoring. I wanted to document it myself so I can show you. The one that @Sanjuro posted might be cheating but I thought you suppose to start with zero.

    I finished my Moon League a couple of days ago and my score is shown below.

    I was playing Level 602 for almost two days and I finally succeeded. Now I am in the Astral League with 218 points. Is it normal to bring your score from previous League to the new League? Cheating to win a competition should not be tolerated. Maybe some of the scores you saw could have been accumulated from previous played Leagues. Your input in this matter is greatly appreciated.



  • Sanjuro
    Sanjuro Posts: 12

    Level 2

    @KCullen127

    That's interesting, I would say this is a technical issue, it's not something I've seen before. Strange that your Astral league score is less than the moon league score, if it's bringing the score over then the Astral league score should be higher.

Hey! Would you like to give us your opinion?