💢 Issues with League - losing rewards and status, etc. 💢 

PrettyBubbles

Ok thanks for checking @DU123

Let me just give it a little time to see if everyone will start to achieve there points as new leagues tournaments are rolled out 💓

XmasBaby1225

I was in 2nd place in the Astral League, which ended at 4:00 am on 10/27. It has now been 48 hours since the competition ended and I still have not received my treasure chest of rewards/spells/boosters. Needless to say, I feel very cheated! Is there any way that I can still receive them? Thanks!

P.S. There are many, many issues/problems with this game...

XmasBaby1225

I was in 2nd place in the Astral League, which ended at 4:00 am on 10/27. It has now been 48 hours since the competition ended and I still have not received my treasure chest of rewards/spells/boosters. Needless to say, I feel very cheated! Is there any way that I can still receive them? Thanks!

P.S. There are many, many issues/problems with this game...

CassD

https://community.king.com/en/bubble-witch-saga/discussion/386660/why-have-i-not-received-my-rewards-i-worked-so-hard-for

Hi @XmasBaby1225. Have you contacted Support? There is a link at the bottom of this page for "Contact us". They are usually extremely helpful.

PrettyBubbles

Hi @XmasBaby1225 sorry to hear that

We have had a known issue with the leagues that our studio have been working on and we were hoping that the fix included in latest update would come through

Can you please check you have version 7.25.54 and let me know

Please also confirm your device and what platform you use 👍⭐

Yes as @CassD has recommended for lost rewards please use the contact us tab and you must add your ID otherwise they will not be able to help you

Thanks cass👍

PrettyBubbles

Hi @XmasBaby1225 I have requested all your posts be moved to our main thread regarding this issue including my reply

Can I please ask that you don't repeat your posts in multiple areas as rest assured your post will be responded to 👍⭐

Gina1979

Having the same problem here. You play a lot and get 3 stars and complete chapters but you don't get any stars. No matter what you do, nothing moves.

PrettyBubbles

Hi @Gina1979 Welcome its lovely to meet you

Thank you for reporting

Sorry you are experiencing this issue have you checked your game is fully updated 👍⭐

Gina1979

Hi yes its all up to date and dunno why not works.

Shenronoffire

https://community.king.com/en/bubble-witch-saga/discussion/comment/2435096#Comment_2435096

Sorry Bubbles but there are some new and old problems - 1st logon and off still a problem - you have to close the game after you login to be able to play . NEW problem - lost the Fairy Trails in the middle of playing it - closed the game one day came back the next and it was gone - was #3 trying for #1 place but that's gone . Still have seen no Leagues yet . also the extra magic game you were to play to get bonus's is gone as of last week - only there a day or two before it when bye-bye .