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💢 Issues with League - losing rewards and status, etc. 💢 

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Comments

  • Shenronoffire
    Shenronoffire Posts: 30 Level 2
    edited November 2022
  • Shenronoffire
    Shenronoffire Posts: 30 Level 2

    Well the leagues disappeared so I did not see day 4 ( starts at 6 goes to 5 then 4 etc... worked hard to get to 2nd and now nothing ...

  • Shenronoffire
    Shenronoffire Posts: 30 Level 2

    Problem is not the game sorry to say . I also use a laptop with a mouse and a desktop with a corded mouse and some times have the same problem but found out it was me and not the game , Did not know I was letting pressure off the mouse button and even a little is enough to cause the bubble to be released .

  • PrettyBubbles
    PrettyBubbles Posts: 22,319 Bubble Witch Moderator

    Hi @XmasBaby1225 We have just received another update your version should now be 7. 27. 20

    You need to check in your apps example play store/Microsoft store depending on your device and make sure updates are not pending

    Please take a looking and let me know 💓

    Can you remind me again what device and platform you use

  • PrettyBubbles
    PrettyBubbles Posts: 22,319 Bubble Witch Moderator

    Hi @Shenronoffire The new league season will be starting soon so let's see how that goes

    The login issue has been raised and I am awaiting feedback

    With the fairy dash it will come and go as with all events they are not with all of us all of the time as the studio will re shuffle from tim to time so other players can join the fun

    Fingers crossed it returns soon 💓

  • PrettyBubbles
    PrettyBubbles Posts: 22,319 Bubble Witch Moderator

    Its ok @Shenronoffire Glad the shooter is all ok for you 💓

  • XmasBaby1225
    XmasBaby1225 Posts: 20 Level 2

    Hi @PrettyBubbles and @Shenronoffire,

    1) I checked the Microsoft Store and there was no available pending update. As of this very minute, I have version 7.26.33.0. I play BW3 on my 2020 Dell laptop with a Logitech cordless optical mouse. I use Google Chrome and have just recently updated to Windows 11. 

    2) As for the bubbles shooting prematurely, I do hold that mouse button down until I am ready to shoot. However, this will happen when I am getting ready to move the bubble into shooting position. The bubble will just shoot wildly across the screen and randomly land somewhere.

    3) I still have not had the [Astral] League come up since 10/29. I only get the Fairy Dash, Wake Up the Tree and the Royal Pass, (all with absolutely no problems). Just yesterday, for the first time in several months, the Ghost Reunion with treasure chest, popped up again. I don't even know what the Halloween leagues are and/or were (?).

    Thanks!

  • PrettyBubbles
    PrettyBubbles Posts: 22,319 Bubble Witch Moderator

    Hi @XmasBaby1225 The Halloween astra league's was a special event that is now ended

    You may not yet have been selected to receive the new league's as any event doesn't always stay around as they are never rolled out to all players so our studio from time to time reshuffle them so as others can join the fun

    Such as you have just had billies chest appear once again that's how events work

    I will keep my fingers crossed that you don't have to wait to long for the league's to return 💓

  • Magnolia4
    Magnolia4 Posts: 699 Level 3
    edited November 2022

    I lost my reward again😡. I was in the 1st place I had lots of points. The Astral League and Witch's Path disappeared before the time ran out. Logging out doesn't solve anything.

    Who ruined that great game😡?

  • PrettyBubbles
    PrettyBubbles Posts: 22,319 Bubble Witch Moderator

    Hi sorry this is happening

    I have found since the new league was released I have had no issues

    We haven't had any new complaints so let's see if we do and if we don't let's wait and see what happens when you next receive it 💓

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