💢 Issues with League - losing rewards and status, etc. 💢 

PrettyBubbles

Hi @mijao let me help you

Select the cogg icon bottom left of your start up page then select profile then double tap the word king at the top of the page this will reveal your ID

Once you have it please make a note as we need this for various things 💓

mijao

Thank you :-) @PrettyBubbles

ID: 2921828565

And today, the things are just the same - "the count doesn't count"

Best

PrettyBubbles

Ok @mijao leave it with me and I will add you to my list of players having this issue

Any feedback I receive I will post here 💓

mijao

Thank you! 😃

michele020180

For the 3rd time I had a score over 400 and I was number 1 in the astral league. The game ended when I wasn’t playing and I never got credit for winning. This is the 3rd time I’ve been number 1 and missed out on the prize.

PrettyBubbles

Hi @michele020180 I am sorry you Have experienced this is problem

It is a know issue and I have raised it I am just awaiting feedback

As soon as I receive the feedback I will let you know the outcome 👍

PD987

@PrettyBubbles

I'll add to this thread save starting another.

This has happened to me as well. I was well ahead and in first place in the Astral League, switched off for the night last night, then today it's disappeared completely and I've not got any prizes 😭

Magnolia4

@PrettyBubbles

I have the same problem. I was in the 3rd place of Astral League. When the contest had ended, it... just disappeared without giving me my well-earned reward.

I really love this game, but these issues... 💔😢

PrettyBubbles

Hi @PD987 and @Magnolia4 Thank you for reporting

Sorry you are also experiencing this issue

I am hoping for feedback soon 👍💓

mijao

Hi @PrettyBubbles , just to let you know: today, the new Conjure games, do not add new stars I win. Again. It is blocked at 11(!). So, goodbye Astral league, and it is not my fault... not o.k.