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Apple iOS backup profile questions
Hi,
I use the Apple iOS option to save my game progress, but I canβt figure out how to change my in game profile picture and name. Is it not possible when using Apple for backup? I canβt find this information anywhere and support just keeps sending me to the community, so I hope someone can help. Thanks!
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Answers
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Hi, you can go to the Community GuideποΈ Here to learn how to change our profile pic. π€
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Hi,
I was very clearly asking about in game, not in this community. I even included a screenshot of my game profile to which I was referring. Can you help me with THAT?
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Hi @lisadh Welcome
Yes you should be able to change your ingame photo as you should see a camera icon and an edit tab I see you don't have those features
Can you please select the word king within the page you screenshoted this will reveal your ID I can then have this looked in for you π
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Hi @PrettyBubbles ,
Thank you so much! Here is my new screenshot with my user ID. I appreciate your help!
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Hi thank you so sorry but I forgot to ask you what version of IOS are you using π
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Most recent update of iOS, version 16.5.
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Thank you I will now raise this issue for you π
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@lisadh @PrettyBubbles I had a player with the same theme in Blossom Blast Saga and I reported it as a bug. I then learned from the studio that some tests are currently underway for this feature and that the camera icon (where you click up to change your avatar in the game) has been removed. That's why it's not a mistake.
Once the tests are complete, it will again be possible to change the avatar in the game. The expected date is to be in July.
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Thank you for posting as I did not know this π
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@PrettyBubbles, you couldn't have known that either. By the way, in Blossom Blast Saga the camera icon has disappeared on all platforms, while in BWS3 it is still present on the Windows app. Here is my example of BWS3 / Windows:
On Android, I still have the camera icon in BWS3. Maybe it's a bug after all and only iOS devices are affected. Let's see what our manager answers.
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