Issue with Claiming Rewards in Star Cats Season - Update the game (EDITED BY CM)

PrettyBubbles

https://community.king.com/en/bubble-witch-saga/discussion/comment/3153806#Comment_3153806

Hi my friend welcome to our friendly BW3 family 👪 it's lovely to meet you

We do have this issue under investigation you can see the thread by selecting HERE 💓

Martha1969

Ho, I'm having a problem with the royal pass, I can't get any items even after paying.

And now the who thing had disappeared from the game

Lalahland99

https://community.king.com/en/bubble-witch-saga/discussion/467565/issue-with-claiming-rewards-in-star-cats-season-under-investigation-edited-by-cm

why isn’t this fixed??? 😡😡😡

Snow_Rider

Hey Witches and Wizards! 🧙‍♀️✨

Thanks again for your patience! We wanted to keep you informed that the issue with claiming rewards in the Star Cats season is trickier than we initially thought. Our Studio is working hard on it, and we’re aiming to release a hotfix next week.

We’ll share more updates with you soon. Thank you so much for your understanding and patience during this time!

lil3sis

I'm having same technical issues. I even purchased the Royal Pass. This when when my rewards are now blank,n just like original post on this issue. Frustrating

PD987

https://community.king.com/en/bubble-witch-saga/discussion/comment/3154106#Comment_3154106

Hi @Snow_Rider 🙋

Thanks for the update 👍

Can you tell us what will happen to the rewards we've lost, and will continue to lose until the fix, will they be manually added or are we to just lose out on them?

Mine has two days left, so i definitely won't get them unless added manually.

poobuttsissy20242024

https://community.king.com/en/bubble-witch-saga/discussion/comment/3154105#Comment_3154105

I am having the same problem.

bubblequeenabc

https://community.king.com/en/bubble-witch-saga/discussion/comment/3154104#Comment_3154104

same! So annoying. I emailed them and they asked if I would like them manually added or a refund, neither have been given. Next stop report to Apple to get a refund.

Amoonmoon

https://community.king.com/en/bubble-witch-saga/discussion/comment/3154175#Comment_3154175

Oh I see many comments here how to edit or merge this discussion and on what basis they do that I don't like that

Okay, it's okay, it's no use. I called customer service. They answered once, and it was no use. After that, they didn't answer. This is my situation until now.

CBRetriever2

I'm not even seeing the challenge and my post keeps disappearing