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My Game is not working - (Now fixed)!

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Answers

  • beatriceZ
    beatriceZ Posts: 5

    Level 1

    PLEASE

    i need help. i'm on level 250, and my games on table, refused to open. any time i click on it

    Thanks for you'r help

  • beatriceZ
    beatriceZ Posts: 5

    Level 1
    edited July 2021

    My game is not working, i'm on lever 250.

    It crasher eatch time i want To started it.

    I played on tablet, and not on Facebook

    Please help me, i loved to much that game

    Thanks

  • PrettyBubbles
    PrettyBubbles Posts: 27,121

    Hi @beatriceZπŸ™‹β€β™€οΈ Welcome

    Please follow the advice of uninstalling your game and installing a new game with a new password let's see if that helps, if it does then send us your ID and we can have your levels manually restored.

    Should it not work then following the advice of playing with windows 10 and downloading the game through Microsoft store is the only other option

  • PrettyBubbles
    PrettyBubbles Posts: 27,121

    HiΒ @beatriceZΒ πŸ™‹β€β™€οΈ

    Dont worry I have answered your question in both of your other discussion. Please only ask in one discussion it is easier for us to monitor your issue

    I have suggested you uninstall and use a new password when you re install your game then send your game ID and we can manually restore your levels for youπŸ‘β­

  • PrettyBubbles
    PrettyBubbles Posts: 27,121

    I have copied down our recommendations for your convenience

    Please uninstall your game

    Reinstall your game through windows 10 and download BW3 via Microsoft store or equivalent or via king on a mobile and change your password

    Please no longer use your Facebook account

    play 1 level then log out and turn your device off and on

    If your levels have not restored tell us your game ID and what level you was on and we will manually restore them.

    We are offering generous surprise rewards to be added to your account as our way of sorry.

    Upon reinstall Add your game ID even if you're levels restore or not so we can add your rewards to say sorry.πŸ‘β­

  • Catering01
    Catering01 Posts: 11

    Level 2

    Please don't reply anymore not interested the suggestions don't help and won't be playing anymore

  • PrettyBubbles
    PrettyBubbles Posts: 27,121

    Hi @Catering01 sorry to hear you are frustrated but we have to post here to help all the players.

    The process given does work if you follow each step.

    We hope you will reconsider and stay with BW3 πŸ‘β­

  • Conchi665Cau
    Conchi665Cau Posts: 18

    Level 2
    https://community.king.com/en/bubble-witch-saga/discussion/comment/1575115#Comment_1575115

    Sigue sin funcionarme

  • PrettyBubbles
    PrettyBubbles Posts: 27,121

    Hi @Conchi665Cau Welcome

    Please repost using the English translator πŸ‘β­

  • Catering01
    Catering01 Posts: 11

    Level 2

    How do I delete from this forum thanks

Hey! Would you like to give us your opinion?

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