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My Game is not working - (Now fixed)!
Answers
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Hi @beatriceZ🙋♀️ Welcome
Please follow the advice of uninstalling your game and installing a new game with a new password let's see if that helps, if it does then send us your ID and we can have your levels manually restored.
Should it not work then following the advice of playing with windows 10 and downloading the game through Microsoft store is the only other option
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Hi @beatriceZ 🙋♀️
Dont worry I have answered your question in both of your other discussion. Please only ask in one discussion it is easier for us to monitor your issue
I have suggested you uninstall and use a new password when you re install your game then send your game ID and we can manually restore your levels for you👍⭐
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I have copied down our recommendations for your convenience
Please uninstall your game
Reinstall your game through windows 10 and download BW3 via Microsoft store or equivalent or via king on a mobile and change your password
Please no longer use your Facebook account
play 1 level then log out and turn your device off and on
If your levels have not restored tell us your game ID and what level you was on and we will manually restore them.
We are offering generous surprise rewards to be added to your account as our way of sorry.
Upon reinstall Add your game ID even if you're levels restore or not so we can add your rewards to say sorry.👍⭐
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