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Unable to play the background music after minimizing and restoring Bubble Witch 3 Saga & v9.5.0.0 on Windows 11. Is it by design?
Hi my friend as this is an isolated issue we can not reproduce it unfortunately everything has been tried so far💓
Hi my friend I have gone back to our team for some further advice
What device are your currently using 💓
@PrettyBubbles could you please take a look at the bug again? We still could repro it on
latest version v9.7.0.0
@PrettyBubbles
Verified the issue with latest version v9.7.0.0 and the issue is found to be Repro. Game ID: 15425423085
Ok can you please provide your game ID
You can find this by selecting profile then double tap the King logo at the top of the page 💓🎄
@PrettyBubbles still repro with the latest App version 9.7.0.0. 😒
Hi my friend the version you need to be on is 9.7.0.0
Can you please check you have no pending updates and provide your game ID
Thank you for trying my friend
I will raise it with our team and see if they can advise any further for you 🎄💓
@PrettyBubbles we tried with the instructions you provided, but still could repro the bug. Is there anything else we need to try?
Hi my friend one thing left for us to try with you would be to clear the game cache
Here is how on windows 11
Clearing the cache removes temporary files, but it won't delete any downloaded files such as games or login credentials, or custom settings.
Open Settings from the Start menu or by pressing Win+i
Go to System > Storage
Select Temporary files
Select the content you want to remove the cache from
Select Remove file/files
Select Continue to start the deletion process
Clearing the cache can help fix lots of issues on your device like games not downloading, the apps being stuck in offline mode, or game downloads or updates being stuck on a certain percentage.
Please let me know how you get on 💓🎄
@PrettyBubbles I did have the volume up. Still not hear the sound.
Hi my friend if both of those tabs are green you should be able to hear the music
Please check your actual device volume is up 💓🎄
@PrettyBlueBird both sound settings are turned and still could repro the bug. Could you please take a look again at it? Thanks!
Hi my friend can you check you have both sound settings turned on as below 💓
I still could repro the bug on version 9.6.0.0. Could you please take a look at it? Thanks!
Hi my friend welcome to our friendly BW3 family 👨👩👦 it's lovely to meet you
The current version is 9.6.0.0
Please check you have no updates pending
Once you are on the up to date version you may need to go into your game settings and reselect your preferences 💓
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Hi! I recently changed phones and, in doing so, the boosts within the game got blocked and my daily login isn't working anymore. I've already tried clearing the cache, updating the game, and checking if my phone had available space. How can I fix this? Thanks!
I received this message frequently. The third post doesn't show up? Approved? Sometimes it pops up later. Sometimes not at all even though the message goes away.
Hi Witches and Wizards! 💜 We wanted to give you a quick update about missing items in the Cat’s Beanstalk — an issue many of you have been reporting for quite some time. First of all, thank you for your patience and for continuously flagging this with us. We know how frustrating it is to wait this long for a fix. The…
I'm stuck on 10940 level the game is not refreshing and the leo cup making me a problem
Dzień dobry, Po kilkumiesięcznej nieobecności wróciłam do gry. Mam 1111 lvl i straciłam wszystkie boostery które zbierałam przez całą grę. Poproszę o zwrot. Dziękuję bardzo. Pozdrawiam,
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello witches and wizards! 🧙♀️🧙♂️ Wondering what the latest level is in Bubble Witch 3 Saga? You’re in the right place! ✨🎯 🗓️ New levels are released every Tuesday, so there’s always a magical challenge waiting just ahead! 📍As of December 16, the latest available level is 11060. Enjoy the new content and have a bubblific…
