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Player Support – Possible delays in answers (RESOLVED)
Hi everyone, If you’ve reached out to our Player Support team lately, please know that we’re currently having some issues that we are trying to fix as soon as we can. A reply to an email might take longer than usual, so please be patient and avoid sending multiple emails, it will not help you get a faster reply. In the…
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my game crashed I av lost my 24 infinity lives
Hello my game crashed I av lost my 24 infinity lives and on the task of getting the octopuses I had three and that’s gone back to 0 please help
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Jelly Queen
Ho giocato a tutti i livelli le scorse settimane, ma non ho Jelly Queen tra i miei Personaggi Collezionati. Perchè?
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What is going on with the stars when I play a level?
Hello everybody!! 👋 The reason of this question is because of something that appeared a week ago in my game. 👉️ When I enter in a level all is normal, but when I start to accumulate points and reach the stars, they stay in a specific point and all of them accumulate there. In the image below i show you more clearly 👇️👇️👇️…
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Daily Quest
Why is my daily Quest still not working? It’s been almost 3 weeks?
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Lost 24 hr play
Because of that bug, I was stuck on construction site at 1560. I couldn't use this week's unlimited play gift. Will you reissue that gift? Seems pretty unfair not to.
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Facebook sync problem
I have started this game with a FB account, how do I sync with my king's account? I look up on the faq, but I cannot find the "Score and progression sync" in my Account preference.
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I checked my internet
I can’t get my prizes, I checked my internet and then I click on the prize box and I can’t get my prizes
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games
why are the games taking to long to load
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twice i purchased something from the game and was charged for it but never received any thing
twice i purchased from the store in the game but never received any thing i was charged for it and it was taken out of my bank account i am not happy about it
