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I lost my progress
I lost my progress
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Letter boosts
Hi The letters with boosts in that increase the more levels you pass without losing a life have disappeared despite the timer not having run out yet. Please advise Thanks
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connection issues
since the last days I'm not able to connect with my email account. I always get the message 'connection issues. try again later" what's going on? can you help me?
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I made a purchase and it doesn't charge me
Hi King team I played candy crush play and I bought coins and candy, but the system doesn't charge me what I bought What do I? I appreciate your comments Regards Mar Fernández Barría
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Reset game
My game was not working correctly and for about the third time I had to reinstall the game. The game reset after I logged in with my Facebook, however it reset my continuous log in to 4 days. At one point I was around 140 days straight and it was taken away. PLEASE find a fix for this or just fix it!!! If you can bring…
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Jelly Queen not received
I completed all 10 levels plus the star chaser and received only 400 of 500 and a gift from the Queen. I have no pictures. I was not rewarded with her as a character after completing the necessary tasks to have her as a character. Please help. Thanks in advance!
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Level advancement
I cannot get past level 440. I have asked candy friends for help numerous times to no avail. I even deleted the game since I was so frustrated. I now decided to try again and still have the same problem. Maybe I just need to quit this game altogether.
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(Unsupported Language)
** Edited by CM - Unsupported Language **
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Having Sound Issues and Jelly Queen freezes
Since the update on mobile 1-22-2020, Having issues hearing any kind of sounds on the game. There is nothing wrong with my mobile everything works, When i updated the game, The sound is not working. I am so having troubles playing the Jelly Queen quest. It keeps freezing up on me when i try to play it. I stopped at lv 5…
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Full screen issue
new update changed game to full screen, now items and character cover bottom of puzzle move the character and help items to a diffrent spot
