Characters NOT loading!

nbagley

They are both available now. Thanks @Elsa

KingChewy

Glad it finally got resolved @nbagley and big thank you to @Elsa indeed 🙏🏻

Elsa

Awesome @nbagley!  Troubleshooting always seems to work!

mistymiss11

Hello, i got same issue too. After moving to the New phone, lots of characters cannot loading like this.

Its misty, red rabbit and nut. Can u help me then? My user id 10938717188.

Thanks, my mom really love this game

BubbleGumSoda

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1132189#Comment_1132189

Hello 👋 welcome to the community

Can you check for updates

Log out

Restart your device

Clear cache

Log in

Hope this helps have a nice Monday

mistymiss11

Hi,already. Still cannot.

Can u help? Thanks

Diamond Lim

Hello! New Bee Players! 👋

Welcome to Sweet King Community! 👑

You can click here to read and follow these steps that I hope you can understand to read it and this helps :

https://community.king.com/en/candy-crush-friends-saga/kb/articles/386-why-are-my-characters-not-loading

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭

naimur

Hello guys, i just found a solution for this. Just install any free vpn apps then connect it. After that u just need to open the candy crash friends, it will automatically download your characters.

mistymiss11

Hey naimur, thank you very much. I tried to use VPN and its working! All characters has been downloading

sky4high

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1152446#Comment_1152446

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1152446#Comment_1152446

wow.. thanks